Business ProfileforHernandez Tire & Muffler

I went to Hernandez tire and muffler to have my right side passenger tire repaired. The first thing I asked them to do was in alignment, install 2 new tires to the front of the car and to install shocks and struts I had bought. After I had been hearing a lot of ticking and a rough knocking as if the passengers side tire was going to go another direction and pop off of the car when on my way to work and back at the very next day. I called and told him and he said it needed to be tightened so I went in about 3 days later, he told me then that my right arm bearing was no good and needed to be replaced. He told me that he found the part and it would only take 2 hours which ended up taking about five in all. I needed to return again about and they tightened it and it sounded a bit better but the sound was not gone which I'm sure it should have been. After about 4 days the knocking came back so we took it back and he said it was because I needed new tires and that my shocks that they had put on where incomplete which he never mentioned before and now he said with making the knocking sound. I went to get new tires but after about five times of talking to them I am no longer wishing to allow them to touch my vehicle. I truly wish only to have whatever expenses return to me as far as the work that was not complete. I truly feel as if I was given a run around only to continuously charge me and give me reasons for the sounds and knocking which were different almost every time. The general conversation and attitude from the main mechanic did not feel genuine and just as if he was ready to charge me again for the next thing because I didn't know anything about mechanic work. The right arm bearing that was supposed to be repaired is still very creeky when I make right turns, makes a screeching sound and is not smooth when I go over bumps and hit potholes compared to the other tires.