This Business Is Not BBB Accredited

GenX Performance

GenX Performance

(361) 945-5156

GenX Performance

3 years in business
6822 Windy Creek Dr
Corpus Christi, TX 78414-3992
Fax Numbers
  • (361) 462-4603
Additional Phone Numbers
  • (361) 960-3166
Additional Email Addresses
  • sales@genx-performance.com
BBB File Opened: 01/09/2015
Business Started: 12/06/2013
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Roberto Ramos-Figueroa, Owner
Business Category
  • Auto Parts & Supplies - New
  • Motorcycles - Supplies & Parts
  • Auto Service - Specialty Parts
  • Online Retailer
  • Pumps - Supplies & Parts

Products & Services
TURBOCHARGERS, SUPERCHARGERS, CAMS, PISTONS, SHORT BLOCKS, INTAKES, CAT BACKS, COILOVER KITS, LIFT KITS, BUMPERS, SHOCKS, WHEELS, TIRES, DOWN PIPES, HEADERS, UP PIPES, PROGRAMERS, SEATS, CLUTCH KITS, RADIATORS, BRAKE KITS, FUEL INJECTORS
Methods of Payment
  • VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, CASH, DEBIT
Refund & Exchange Policy: 
We process and ship within one to two business days. We ship by USPS, UPS & Fed Ex on specific items. We offer 1 day, 2 days and 3 days shipping to ensure you get your products fast!

GenX Performance DOES NOT REFUND SHIPPING CHARGES. If you modify, install, or alter the item in any form, we cannot accept it as a return, will not cover any expenses related to the product or installation, and you maybe be required to purchase a replacement. Ordering Procedure The import market we deal in is currently one of the hottest cars right now on the market. What does that mean to you as a customer, hard to get product. GenX Performance distributors stocks more vehicle specific parts than anyone else in the USA for our lines we carry. Parts turnover is quick. So when you order from us we put you in line to receive the product if it is not in stock. Some specialty items may need to be ordered from overseas and can take 4-6 weeks for delivery. However if you order from us and a problem occurs, these are the steps to follow.

If you order a product, your credit card is charged immediately as stated above. We will notify you the status of the order and the product availability. If you choose to cancel the order after the same day we received or not during business hours when the order has been processed, a 5% cancellation fee will be charged and the remaining amount will be credited back to you. The Shipping Rates shown at time of checkout our dimensional rate only. If your shipment weight is too much then contact us for a shipping quote. If there is an error in the shipping rate quoted we will contact you and let you know of the changes. International orders (Outside the USA) are not automatically processed as we may require additional information from you.

If a product is ordered and not wanted, the UNUSED item can be returned for a 25% restocking fee. Shipping is not refundable in either direction. All items wanting to be return MUST be reported within 30 days of the original invoice date. No items will be returnable after 30 days. All products shipped from GenX Performance distributors are shipped via UPS, FedEx or Freight and require a signature when delivered. Some packages shipped from the manufacturer may or may not require signatures for package release. FedEx, UPS, USPS and DHL have package pick up locations if you are unable to sign for the package. If the package is returned to Vivid Racing or manufacturer, you will be responsible for the return shipping costs and pay a 25% restocking fee. These fees will be charged to your account on file. Shipping and Returns All products are shipped out from one of the GenX Performance shipping locations. GenX Performance drop ships some products and ships direct others. All products are shipped UPS or FedEx. Special arrangements may need to be made for international orders and oversize packages. In the event a product arrives damaged to your location, please follow the steps listed below. All damaged items must be reported to the shipping carrier immediately and you must notify GenX Performance within 48 Hours of receiving your order. If these steps are not followed, your shipment may be denied claim to our Guarantees and a refund.

A+

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

GenX Performance

THIS BUSINESS IS NOT BBB ACCREDITED

GenX Performance

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