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Find a Location

McLeod Auto Sales has 1 locations, listed below.

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    Business ProfileforMcLeod Auto Sales

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/8/2007

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1601 E Rancier Ave, Killeen, TX 76541-3735
    BBB File Opened:
    8/26/2003
    Years in Business:
    23
    Business Started:
    10/1/2000
    Business Started Locally:
    10/1/2000
    Accredited Since:
    1/8/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Travis McLeod, Owner
    • Ms. Diane McLeod, Owner
    Contact Information

    Principal

    • Mr. Travis McLeod, Owner

    Customer Contact

    • Mr. Travis McLeod, Owner
    Additional Contact Information

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In late July early August I bought a 2018 ******* elantra from McLeod auto sales within 3 days it overheated check engine light on had return to shop they replaced radiator and thermostat a month later car overheated again this time they had to burp radiator meaning air was in the line a month later I had to return to dealership radiator reservoir was bone dry and when you refill it is empty in a day returned to shop this time they said oil was in antifreeze and antifreeze in oil so they said I would need a new engine I have only driven the car **** but I have carshield and they have been waiting weeks for pictures of the damages McLeod has of yet not sent the pictures I was provided a loaner but I would like a different vehicle to pay one thais reliable I was reading the lemon law and it states after 3 chance to fix your is lemon and has to be returned and replaced with a reliable vehicle I also had to bring it in for a sensor malfunction that was 150 on carshield I spent 947 on brakes and shocks I would like to be reimbursed for repairs plus a new vehicle
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    April J

    5 stars

    03/09/2024

    There are nothing but positive things to say about McLeod Auto Sales! From the moment I pulled in to the moment I pulled out! I was first greeted by ***** Session who made me feel welcomed right away. His amazing customer service from beginning to end was unbelievable! ***** made me feel comfortable and never once pressured me into anything. He really took the time to get to know my situation and what I was worried about. ***** was so humble and genuine, he assured me that if I was unable to get into a vehicle with them, then he would do everything in his power to lead me in the direction that would work for me. ***** and ***** went ABOVE AND BEYOND helping my family get into an affordable and reliable vehicle. Things did not come together that day, but ***** and ***** worked late hours and continued to help find a solution that would work for my family and what I was able to afford. They continued to fight for me and put all their extra time into finding a solution even after it got late and I went home. I truly did not think I would be able to get approved for anything. Because of *****'s hospitality and over the top customer service, I continued to have faith and strong with McLeod. I felt a true bond and believed that something good would come out of the wait. In the meantime, they also helped my daughter with a free diagnostic test for her car because it was having problems. They even gave us a free loner car until they were able to fix hers. After a few days, ***** and ***** were able to find the perfect car that worked for us and our finances! We couldn't be more pleased with the whole experience! I **** recommend anyone to go to McLeod Auto Sales even if you think there is no solution. Thank you again ***** and ***** for everything!!

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