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Find a Location

James Wood Motors Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • James Wood Motors Inc

      2111 S Highway 287 Decatur, TX 76234-2722

    • James Wood Motors Inc

      PO Box 479 Decatur, TX 76234-0479

    Business ProfileforJames Wood Motors Inc

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    James Wood Motors Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • James Wood Motors Inc

        2111 S Highway 287 Decatur, TX 76234-2722

      • James Wood Motors Inc

        PO Box 479 Decatur, TX 76234-0479

      Location of This Business
      2111 S Highway 287, Decatur, TX 76234-2722
      BBB File Opened:
      11/1/1983
      Years in Business:
      52
      Business Started:
      1/1/1972
      Business Started Locally:
      1/1/1972
      Business Incorporated:
      11/20/1978
      Type of Entity:
      Corporation
      Business Management
      • Mr. James F Wood, Owner
      • Mr. Carey Williams, Executive Manager
      • Mr. Nick Huff
      Contact Information

      Principal

      • Mr. James F Wood, Owner

      Customer Contact

      • Mr. Nick Huff
      Additional Contact Information

      Fax Numbers

      • (940) 627-0929
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/03/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a **** Chevrolet Blazer with a freshly installed new GM crate engine with @1K miles from a ***************************** of ********, **. The engine had excessive blow buy at the time of purchase by **** set up the warranty repair under Mr. ******** name with is full consent as no initial warranty registration had occurred and all receipts to initialize the warranty were in Mr. ******** name. It is worth noting that ****************** stated to me that he had the timing set by a local mechanic utilizing the documentation furnished with the motor. ****************** also stated that the engine had excessive blow by immediately and that during its initial test drive, the engine blew the *** valve out of the valve cover. This indicates little to no engine vacuum. An indicator of advanced timing is excessive engine vacuum. The engine excessive blowby problem appeared to be a bad ring issue and was brought to JWM for warranty repair.After 10 weeks I was told that timing was set to fast and had caused the engine issues by basically overheating and breaking the rings and pitting the pistons. No initial testing was made for compression in the engine and then a very exhaustive process of which the engine was partially disassembled allowed JWM and GM Performance Parts (a General Motors company) to void the warranty based upon JWMs assessment of the condition that caused the engine to have excessive blowby. In short, I drove the vehicle into JWM and hauled it out on the back of a trailer. A third-party mechanic is in process of repairing the engine by installing new pistons and rings. Estimated repair cost for parts and labor is $1800,00 by the third-party mechanic. JWM stated to me that a new engine was required and then offered to sell it and install is for $8500.00. Additionally, when I retrieved the Blazer and tub of parts I noticed that there were numerous dings and dents in my hood, doors and rear tail gate that were not there before. I have no current estimate for repairs.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tobin K

      1 star

      09/11/2023

      Worst dealer in Texas, took advantage of my age and naiveness. They sold me a brand new truck with damage. I had paid full price to get a truck that immediately needs 10k in work. Dealer had a chance to make it right. Manager stated I honestly dont believe you at all, your gonna have to prove that was there when you picked it up then followed up with how I would need an attorney to get any camera footage.

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