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          Greg May Honda has 1 locations, listed below.

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            Business ProfileforGreg May Honda

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/1/1991

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            10/1/1991
            Years in Business:
            32
            Business Started:
            10/1/1991
            Business Started Locally:
            10/1/1991
            Business Incorporated:
            7/13/1995
            Accredited Since:
            4/1/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Greg May Truck Stop
            • Orr Motors of Waco Inc
            Related Businesses
            Business Management
            • Mr. Greg May, General Manager
            • Ms. Rosemary Hunter, Comptroller
            Contact Information

            Principal

            • Mr. Greg May, General Manager

            Customer Contact

            • Mr. Greg May, General Manager
            Additional Contact Information

            Fax Numbers

            • (254) 420-4741
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/11/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Greg May Honda sold me a 2015 **** Mustang that will not pass an emissions test because the exhaust system has been modified. I found this out when I took it to my mechanic to see why the check engine light came on. I have called them several times and the sales manager will not answer or return my calls.
            Read More

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jason H

            01/10/2024

            During the 2023 holidays I visited my family in **** and noticed on the drive down that my car started to make a funny sound. Because I drive an Acura and **** does not have an Acura dealership, I took my car to Greg May Honda with the thought that they would be able to diagnose and fix my issue as its the same family of cars. When the technician that was assigned to me reviewed my car, he stepped out of the service office, looked at my tire, and immediately said that my tire was the cause for the noise and that it needed to be replaced. Im not a car person so I take what the dealership tells me to heart and trust they are giving me the best possible solution to my issue. He eventually wanted to drive the car to hear the sound I was referring to and reiterated after driving it that the sound was coming from the tire because it was worn. After asking what could have caused the wear he said a number of things but recommended an alignment along with a new tire and everything should be ok. Because the estimate for tires was too high at the dealership I ended up going to another merchant to purchase tires but brought my vehicle back to *************** to complete the recommendation and get rid of the noise that I initially heard. They completed the alignment and let me know that the car was ready for me to pick up. After driving the vehicle home from the dealership I noticed that The car was still making the exact same noise that it was making when I took the car to the dealership. I called and spoke to the manager but instead of taking ownership for incorrectly diagnosing my issue he mentioned a separate issue that had never been mentioned as a reason my car was still making noises. I explained to him that there should have been a consultation to let me know that even after making the recommended changes there were still issues that needed to be addressed but he didnt seem to be attempting to resolve my issue. I feel it was deception at its finest and wouldnt recommend them.

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