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          Northside Honda has 1 locations, listed below.

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            Business ProfileforNorthside Honda

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            13 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            1/1/1969
            Years in Business:
            55
            Business Started:
            1/1/1969
            Business Started Locally:
            1/1/1969
            Business Incorporated:
            1/28/1969
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Fiesta Imports Company, Inc
            Business Management
            • Ms. Chris Shakoor
            • Mr. Scott Gilmore, Director of Finance
            Contact Information

            Principal

            • Mr. Scott Gilmore, Director of Finance

            Customer Contact

            • Ms. Chris Shakoor
            Additional Contact Information

            Fax Numbers

            • (210) 341-5792
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I purchased a 2020 Honda Pilot, on February ******************************************* popping noise near the dashboard speakers all the time. Honda, after many attempts, was not able to fix the issue so they informed me that i could trade of my vehicle for another Honda vehicle or return the Pilot completely and that they would give me my money back. I decided to return the Honda Pilot and in return was only given $14,100. The Pilot total cost was roughly $55000 and i had made a down payment of $15000. I paid over $10000 in payments. I did not know there was a lemon law that existed until i spoke to BBB, I went back to Honda and spoke with Manager ************************* and told him i was informed about the Lemon Law and with sarcasm he said that yes, Lemon law exists and that i should have known about that law before signing any documents and that there was nothing he could do to help me and walked away. I would like to know what my options are and what BBB can do to help me get my money back and resolve problem. Thank you.
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            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Paul G

            10/30/2022

            Today we had gone to Northside Honda at *********** to buy a Honda Accord Sports Edition. We agreed on a price of $ 36,000(out of the door) with the sales person that was assigned to us. After the agreement when we started the financing process they came back with a price of $ ******.We asked them how did it change and they brought a Manager stating the sales person had made a mistake and it should be $ ******. They refused to honor the agreed price and told us to either pay $ ****** or leave.I have not seen this kind of unprofessional and rude behaviour from a company who would not honor the price agreed by thier own sales person.I would think twise to have any kind of dealings with them in the future.

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