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Find a Location

Classic Chevrolet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Classic Chevrolet

      1101 W State Highway 114 Grapevine, TX 76051-3991

      BBB Accredited Business
    • Classic Chevrolet

      2501 William D Tate Ave Grapevine, TX 76051-3983

      BBB Accredited Business

    Business ProfileforClassic Chevrolet

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1991

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Classic Chevrolet has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Classic Chevrolet

        1101 W State Highway 114 Grapevine, TX 76051-3991

        BBB Accredited Business
      • Classic Chevrolet

        2501 William D Tate Ave Grapevine, TX 76051-3983

        BBB Accredited Business
      Location of This Business
      1101 W State Highway 114, Grapevine, TX 76051-3991
      BBB File Opened:
      11/1/1988
      Years in Business:
      64
      Business Started:
      1/1/1960
      Business Started Locally:
      1/1/1960
      Business Incorporated:
      4/19/2013
      Accredited Since:
      9/1/1991
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Classic Hummer
      • Classic Chevrolet, Inc.
      • Classic Chevrolet Pre-Owned
      Business Management
      • Mr. Thomas (Tom) R. Durant, President/Owner
      Contact Information

      Principal

      • Mr. Thomas (Tom) R. Durant, President/Owner
      Additional Contact Information

      Fax Numbers

      • (817) 421-7205
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/02/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Sold me a *************** with worn out tires. Confirmed by their service department. Now they will not return my calls. Truck is 2 weeks old. Tires were observed by dealer within 1 week. I confirmed with guage. Spoke with the service department ( ***** ) he said he would replace for $950.00. I dont believe this is fair based on the agreement being for a vehicle with serviceable tires.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bruce C

      1 star

      02/27/2024

      Lease-Buyer Beware! Our experience with Classic has had two sides to it... we 3-year leased a 2021 Tahoe and had a good experience throughout. We maintained the vehicle well, were well below our miles, and decided to do a lease purchase rather than lease again. And this is where all of the stereotypical car dealer manners and sleazy tactics came into play. After receiving our end of lease paperwork from GM Financial, we decided to buyout our lease. I called GM Financial twice to see what our options were, both times it was mentioned that we could use GM or another lender of our choice. Since GM rates were in the 8%+ range, we went with another in the low 6% range. However, when we called the head leasing agent, ****, at Classic Chev, all 3 times he claimed that it was NOT possible to go through a lender other than GM. Intentional lie. Not ever doing business with Classic again.

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