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Find a Location

Cavender Chevrolet has 1 locations, listed below.

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    Business ProfileforCavender Chevrolet

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    30700 Interstate 10 W, Boerne, TX 78006-9245
    BBB File Opened:
    1/1/1997
    Years in Business:
    27
    Business Started:
    11/25/1996
    Business Started Locally:
    11/25/1996
    Business Incorporated:
    12/23/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Cavender Boerne Acquisition of Texas, Ltd.
    Business Management
    • Mrs. Lana Flores, Office Manager
    • Mr. Stuart Cavender, Owner
    Contact Information

    Principal

    • Mr. Stuart Cavender, Owner
    Additional Contact Information

    Fax Numbers

    • (210) 477-8324
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a used vehicle that shortly after purchase it experienced an oil leak that will require an engine replacement. This dealership has not made attempts to resolve aside from buying it back which would be a massive financial loss to me. This dealership has made false promises over and over. No attempt to resolve.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maria T

    1 star

    12/04/2023

    I have been trying to get my refund from Cavender Chevrolet since 2021. I have contacted all 5 different service manager's and I even contact the person that answers the ************** cares to help me get my refund. They tell you they will call you back & never do. All my calls go to their answering service which is a waste of time because they just email the people at the Boerne location with my ************** still don't call. Don't bother calling them if you want a response from them, it won't happen. They don't even deserve any stars! I had to choose a star for my review to get posted.

    Cavender Chevrolet Response

    12/20/2023

    Hello, Our Service Manager stated that he spoke with the customer last week after speaking to our ************** and told her we issued a check request for her last week. Her rental was from 2021 and she will be getting a check for $114.00. Thank you. ***********

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