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          Find a Location

          Audi North Austin has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Audi North Austin

              12971 Pond Springs Rd Austin, TX 78729-7798

            • Audi North Austin

              6375 E Highway 290 Austin, TX 78723-1027

            Business ProfileAudi North Austin

            New Car Dealers
            Multi Location Business

            Contact Information

            12971 Pond Springs Rd

            Austin, TX 78729-7798

            Visit Website
            (512) 219-3150

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Audi North Austin has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Audi North Austin

                12971 Pond Springs Rd Austin, TX 78729-7798

              • Audi North Austin

                6375 E Highway 290 Austin, TX 78723-1027

              Location of This Business
              12971 Pond Springs Rd, Austin, TX 78729-7798
              BBB File Opened:
              9/6/1994
              Years in Business:
              38
              Business Started:
              3/19/1986
              Business Started Locally:
              3/19/1986
              Date of New Ownership:
              12/16/2015
              Business Incorporated:
              3/19/1986
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Maserati of Austin
              • Hi Tech Imports North, LLC
              • Roger Beasley Porsche
              • Roger Beasley Saab
              • Roger Beasley Volvo
              • Roger Beasley Porsche-Saab
              • Roger Beasley Volvo of Georgetown
              • Roger Beasley Subaru
              Business Management
              • Mr. Tony Frank, General Manager
              • Mr. Mark Furrer, Service Director
              Contact Information

              Customer Contact

              • Mr. Tony Frank, General Manager
              • Mr. Mark Furrer, Service Director
              Additional Contact Information

              Fax Numbers

              • (512) 454-2316
                Primary Fax
              • (512) 864-3411
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/06/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              The dealership sold me a *************** Contract and has refused to give me a legible and signed copy of that service contract as repeatedly promised at the point of sale and thereafter. The dealership's refusal has left me with no proof of the terms and conditions of the contract and no way to enforce the terms and conditions of the contract if the covered service should ever be needed. I have requested a legible and signed copy of the contract at least 12 times by phone, voicemail, email, and message left with the receptionist. A chronology of my requests and the dealership's replies is attached. Copies of the illegible and unsigned copies of the contract are attached. Documents substantiating the chronology are attached. I am requesting a completely legible and signed copy of the *************** Contract.
              Read More
              Read 10 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              lu A

              06/26/2023

              Didn't see a review for 2023, so thought I would add one. They will make it very easy to buy a car, but once it needs any service, all bets are off. There is a wait of 3-4 months for any appointment. AND once you wait three months for the appointment they will keep your car for weeks without even looking at it. This is even for routine oil changes. Don't even ask to be put on a waitlist for cancellations, they won't do it. I have never been treated in such a way by any car service center. Need a loaner, they don't have one, need a one day appt, they don't have any. I can't wait until my car is out of warranty so I can take it to my personal mechanic. All though with all of the problems my brand new car has had, I am kind of concerned for that as well. I am fortunate that we have an extra car for me to use while I wait WEEKS for a minor issue to be fixed.
              Read 3 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

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