This Business Is Not BBB Accredited

Sustaita Law Firm

Sustaita Law Firm

(512) 673-3999

Sustaita Law Firm

10 years in business
1301 Nueces St Ste 200
Austin, TX 78701-1739
Fax Numbers
  • (512) 382-7611
Additional Phone Numbers
  • (512) 382-7601
BBB File Opened: 03/17/2015
Business Started: 07/17/2006
Business Started Locally: 07/17/2006
Type of Entity
Sole Proprietorship
Business Management
  • Mr. James Stephen Sustaita, Attorney
  • Ms. Belinda Sustaita, Office Manager
Business Category
  • Attorneys & Lawyers - Family
  • Attorneys & Lawyers - Traffic Law
  • Attorneys & Lawyers - Criminal
  • Attorneys & Lawyers - Divorce
  • Attorneys & Lawyers - Litigation
  • Attorneys & Lawyers - DUI
  • Attorney Advertising

Alternate Business Names
  • James S. Sustaita, Attorney
  • Law Office of James S. Sustaita
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Pattern of Complaint

Based on BBB files, Sustaita Law Firm has a pattern of disputes alleging non-completion of work contracted for legal disputes. Complainants allege they give a retainer fee to Sustaita Law Firm to represent them in a legal matter.  Complainants also allege once retainer is rendered they have little to no communication with the business concerning  time frames for conclusion, court proceedings or callbacks for information on their case. Complainant... Read More


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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Sustaita Law Firm include:

  • Failure to respond to 3 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Sustaita Law Firm


Sustaita Law Firm

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