Business ProfileforKilleen Appliance Repair

Summarized - July, I contacted this company about a leaking washer. A tech came to do a diagnostic & informed me the spout was the culprit. My son assisted him with draining 2 mop buckets of water. After completely draining what he diagnosed as the problem, I was quoted $135, to which I paid via Cashapp. The tech left saying this should fix the issue. A few weeks go by & I notice that the same leak happened after a few small loads. I repeat the same $135 technique, hoping this would resolve the issue. Another week or so goes by & I noticed the same leaking situation. So this time, I reach out to have them take a second look. The same tech comes & This time he states the drain pump needs to be replaced. Frustratingly, I ask how much this will cost. He states that the drain pump repair is $185 but charges will be assessed once they have the part and it is installed. A day or so goes by and he is back for the repair. The drain pump repair was $105, which I paid via Cashapp. Not even 2 weeks later the same leak appeared again! Another service request was made. Another gentleman came by & diagnosed the issue to be the bellow. He states bellow repair cost would be around $245 parts & labor. Frustratingly, I state that over $200 has already been spent & ask if this is warrantied. He states that they would deduct what was already paid from the new repair cost & will accept when he can come back for repairs. Moments later I get a call questioning the original techs ******************* I was then told $245 for bellow repairs. I Reluctantly, explained how I do not agree with the price for something they repeatedly failed to fix or should be warrantied. I was told that I was condescending & accused of calling his staff liars & either I pay for the new repairs or service will not be rendered. Now I am left with a leaking washer that has been misdiagnosed 2x by ********************** repair professionals" w/o warranty or regard for the bad business practices displayed.