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Find a Location

Mr. Fix-it Appliance Repair Co. LLC has 1 locations, listed below.

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    Business ProfileforMr. Fix-it Appliance Repair Co. LLC

    Major Appliance Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/14/2016

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    PO Box 17929, San Antonio, TX 78217-0929
    BBB File Opened:
    8/16/2011
    Years in Business:
    22
    Business Started:
    8/16/2001
    Business Started Locally:
    8/16/2001
    Accredited Since:
    3/14/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Alejandro Herrera, Owner
    Contact Information

    Principal

    • Mr. Alejandro Herrera, Owner

    Customer Contact

    • Mr. Alejandro Herrera, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Date today is 4/27/2023.I had a microwave go out. My girlfriend called this company to have them repair it. They scheduled me an appointment and had my GF take the day off to be home for it. They no called no showed. We call and they have ** reschedule for today Thursday. They again no call no showed. Girlfriend even called during the arrival window but no answer. Window was ****pm. I tell girlfriend to call again at 1pm a hour after they were supposed to be here. Girl friend says they are supposed to have a appointment but no one showed up again. The guy on the phone then says " I don't want to deal with someone argumentive like you and hangs up". complete joke of company with absolut disrespectful service.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kimberly A

    1 star

    10/05/2022

    I just kicked this guy off my property. Worst customer service ever. If I could leave negative I would. I have a refrigerator that is leaking water. I called Wednesday afternoon and was told to empty and disconnect the refrigerator and it needed to sit for 2 days to defrost. They are closed on weekends and was given a time of Monday between 9-1. Monday @ 12:09 I received a call that his guy was in an accident and could they reschedule to Tues. first thing. They finally called at 9:12 am WEDNESDAY and said they were on the way. The guy walks in and said "you don't have the fridge plug in." "It has to be plugged in for 24 hours so we can see what's wrong." We told him he never said to plug it back in. I was then told "Well COMMON SENSE.." I then told him to leave my house and property. He got in his truck. I walked out of the house and while he was filming me, told him you don't talk to a customer like that. You don't say COMMON SENSE. If I knew about appliances I would not have called you. He then tries to tell me we owe him. I don't owe him anything. He did nothing but walk in the door and insult me. NEVER call this guy for anything.

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