This Business Is Not BBB Accredited

American Airlines

American Airlines

(800) 882-8880

American Airlines

82 years in business
4333 Amon Carter Blvd
Fort Worth, TX 76155-2605
Fax Numbers
  • (817) 967-4162
Additional Phone Numbers
  • (817) 967-2000
  • (817) 963-1234
Additional Website Addresses
BBB File Opened: 01/01/1957
Business Started: 06/13/1934
Business Started Locally: 06/13/1934
Business Incorporated: 06/13/1934 in DE
Type of Entity
Business Management
  • Ms. Karan Herring, Service Representative Assistant
Business Category
  • Airlines
Alternate Business Names
  • AMR Corporation
  • American Airlines/AAdvantage
  • US Airways Vacations
  • U S Airways International
  • US Airways
  • Aadvantage eShopping



On 11/29/2011, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 1:11-bk-15463. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court 300 Quarropas St White Plains NY 10601 for resubmission to that court. Read More


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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for American Airlines include:

  • Failure to respond to 2688 complaint(s) filed against business
  • 464 complaint(s) filed against business that were not resolved

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

American Airlines


American Airlines

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