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            • Indian Eagle

              13706 Research Blvd Ste 309 Austin, TX 78750-1840

            Business ProfileIndian Eagle

            Airline Ticket Agency

            Contact Information

            13706 Research Blvd Ste 309

            Austin, TX 78750-1840

            Visit Website
            (800) 615-3969

            Customer Reviews

            4.57/5

            Average of 336 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            85 complaints closed in last 3 years

            25 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Flight Tickets

            Business Details

            Location of This Business
            13706 Research Blvd Ste 309, Austin, TX 78750-1840
            BBB File Opened:
            11/4/2011
            Years in Business:
            16
            Business Started:
            7/7/2007
            Business Started Locally:
            7/7/2007
            Business Incorporated:
            7/7/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Krishna
            • Sravya Reddy Gongalla, Director
            Contact Information

            Principal

            • Ms. Krishna
            • Sravya Reddy Gongalla, Director

            Customer Contact

            • Sravya Reddy Gongalla, Director
            Additional Contact Information
            Read More Business Details and See Alerts

            Customer Complaints

            85 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/01/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I booked my flights to ***** with the agent Indian Eagle in Jun 2023. I travelled to ***** by Ethiopian airlines to ********* (*****) on September 09, 2023. However, the scheduled return flight was cancelled and the Indian eagle was unable to provide suitable alternative so that I can return to work on time. I made my own arrangements (although inconvenient, I needed to add a stop) and returned on time. I disputed the payment with **************** credit card company. Amex decided in my favor and refunded the payment made to the Indian eagle.However, I have received a letter from Indian eagle asking for full payment even though they did not provide return flight on time to return to work. I am attaching the legal threatening letter.Please note that Indian eagle did not help me to provide return flight to return on time and I made my own arrangements incurring expense for one-way flight.I request you to instruct that Indian eagle that I do not owe any money was they have failed in their obligation.Thanks
            Read More
            Read 84 More Complaints

            Customer Reviews

            336 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rajinder W

            04/22/2024

            Great so far. Price and service. **************** great and very helpful
            Read 335 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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