Business ProfileforAir-Tech Brazos Valley A/C & Heating Service, Inc.

In mid-April, I asked my landlord, *****************, if he knows of a company who does HV** repair that could give me an estimate to replace my unit at Classy Nails. My landlord sent an email to *************************, a representative at Air Tech Brazos Valley A/C & Heating Services, ***** on 4/14/2022 stating "HV** unit not working **** S ** ave ***** Suite **** ************. Please go check out the unit as they a another company telling them they need another new unit." On 4/15, a technician arrived at my business and said he was here to check the ** I said yes, please take a look. A few weeks later my landlord said Air Tech sent an invoice for $308.51 for work that was done during the visit and that I am responsible for the charges. I don't agree with this charges because there was no approval for the work to be done. I would have expected the technician to look at my unit, tell me how much it would cost to fix the issue, and get my approval to see if I wanted the work. Instead, the work was done without prior approval and now I'm stuck with an invoice for work I didn't authorize. If this had been a $1,000 invoice, would they have expected me to be okay with paying this. On 5/4/2022, I sent Air Tech an email explaining my issue and offered to pay $125 of the $308.51. I believe that is a fair amount that would be charged for the technician time and effort to come look at my unit. I haven't heard back so I followed up again on 5/10 and still haven't received a reply from Air Tech. Due to their lack of response in helping solve this matter in a timely manner, I now demand a full refund of $308.51. I do not think it was fair business practice to make customers pay for work they didn't authorize. I have attached the email chain to document all the communication that took place as well as the invoice.