Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

UAC Advertising Specialists has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • UAC Advertising Specialists

      Arlington, TX 76006-6879

    • UAC Advertising Specialists

      1053 Cave Springs Blvd Saint Peters, MO 63376

    • UAC Advertising Specialists

      1053 Cave Springs Blvd Cottleville, MO 63376-6432

    • Universal AdCom

      5010 22nd Ave Moline, IL 61265

    • Universal AdCom

      2728 W Central Park Ave Davenport, IA 52804

    Business ProfileforUAC Advertising Specialists

    Advertising Specialties
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files indicate that this business has a pattern of complaints from consumers alleging they were billed for services that did not meet the customers’ expectations, or were not rendered, and received harassing telephone calls from the business. On August 3, 2022, BBB submitted a written request to the company encouraging them to address the pattern of complaints.

    On August 10, 2022, the business submitted a written response to BBB stating that it has taken action to address the underlying issues for the pattern of complaints, including implementing a system of recording telephone calls with its customers and a third-party verification system to ensure that the customer advertisement information is accurate.

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    38 complaints closed in last 3 years

    18 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    UAC Advertising Specialists has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • UAC Advertising Specialists

        Arlington, TX 76006-6879

      • UAC Advertising Specialists

        1053 Cave Springs Blvd Saint Peters, MO 63376

      • UAC Advertising Specialists

        1053 Cave Springs Blvd Cottleville, MO 63376-6432

      • Universal AdCom

        5010 22nd Ave Moline, IL 61265

      • Universal AdCom

        2728 W Central Park Ave Davenport, IA 52804

      Headquarters
      Arlington, TX 76006-6879
      BBB File Opened:
      1/1/1979
      Years in Business:
      50
      Business Started:
      1/1/1974
      Business Started Locally:
      1/1/1974
      Business Incorporated:
      7/1/1999
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Premier Impressions
      • Scoreboard Productions
      • Hometown Productions
      • D & L Map Service
      • Universal AdCom
      • Universal AdCom, L.L.C.
      • RadioPromos
      • Radio Promos
      • Event Guru
      • UAC Collections
      • Pizza Solutions
      • Premier Map Company
      Business Management
      • Mr. Hector Patino
      Contact Information

      Principal

      • Mr. Hector Patino

      Customer Contact

      • Mr. Hector Patino
      Additional Contact Information

      Fax Numbers

      • (817) 633-3169
        Other Fax

      Phone Numbers

      Customer Complaints

      38 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/10/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      ***** has sent us bills before that were bogus. We have received another bill this year claiming we owe them for some kind of advertisment we did not order. I contacted them to dispute the bill. They keep calling no matter what I have told them.
      Read More

      Customer Reviews

      22 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andrew E

      1 star

      03/21/2024

      This company is so demanding. I signed up for some advertising with them a year ago. Part of the ads was not fulfilled, so I refused to pay them. Fast forward a few months, they called me and threatened to take legal action. I asked about the shirts that I never received (third payment) and they told me that they don't print until all sponsors are paid up. I recited the verbiage that was told to me "the shirts will be given to the players to wear to the games, that way people in the stands will see them". After I recited that, I was told that was far from the truth. Anyway, they finally sent the shirts and I paid. I received a bill later in the month, I had called and confirmed that I had made payment. The person that I spoke with told me that my "account" was paid in full. Fast forward to yesterday (03/24) I was contacted again. I was told that I had ads that weren't fulfilled and was again threatened with legal action. So, I paid again. This time I was offered a 3 month payment plan or one time purchase that saved me $100. I opted for the 3 month plan. I jumped on my banking app and saw they hit my card for the total amount of $900 (three month plan) where it should have been $800. I called and left a message, we will see if they return my call and make it right, if not I have other ways to handle it.

      Local BBB

      BBB serving the Heart of Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.