This Business Is Not BBB Accredited

HomeAway, Inc.

HomeAway, Inc.

(888) 581-1849

HomeAway, Inc.

12 years in business
1011 W. Fifth Street, #300
Austin, TX 78703
Additional Phone Numbers
  • (512) 684-1100
BBB File Opened: 01/26/2007
Business Started: 02/01/2005
Business Started Locally: 02/01/2005
Type of Entity
Business Management
  • Ms. Patty Case, Trust & Security Lead
  • Ms. Lynn Attchison, CFO
  • Mr. Brian Sharples, President/CEO
  • Mr. Carl G. Shepherd, CDO
Business Category
  • Advertising - Directory & Guide
  • Apartment Finding & Rental Service
  • Real Estate - Rentals by Individuals
  • Vacation Rentals

Alternate Business Names
  •, Inc.


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
The business is in the process of responding to previously closed complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

HomeAway, Inc.


HomeAway, Inc.

Customer Review Rating: