BBB Accredited Business Profile

Noonday Collection

Noonday Collection

(512) 379-5470

Noonday Collection

6 years in business
1825 E 38th 1/2 St Ste 207
Austin, TX 78722-1341
Additional Phone Numbers
  • (512) 524-1388
Additional Email Addresses
  • support@noondaycollection.com
Additional Website Addresses
BBB File Opened: 10/28/2013
Business Started: 04/01/2011
Business Started Locally: 04/01/2011
Business Incorporated: 09/22/2011 in TX
Type of Entity
Limited Liability Company
Business Management
  • Ms. Sandy Zepeda, Customer Service Manager
  • Ms. Jessica Honegger, Director
  • Mr. Travis Wilson, Co-Ceo
Business Category
  • Jewelry Designers
  • Gift Shops
  • Internet Shopping

Products & Services
Necklaces, Earrings, Bracelets, Bags, Scarves & Gloves, Belts, Stationary & Journals, Home Goods
Alternate Business Names
  • Noonday Holdings, LLC
Methods of Payment
  • This company accepts all major credit cards.
Refund & Exchange Policy: 
Consumers may return or exchange any unworn items in resalable condition, with accompanying proof of purchase, within 90 days of the original shipment date.

For returned unworn items received in resalable condition within 30 days of the original shipment date, you can receive a refund for the original price paid, with the same payment method used on the order. Original shipping charges are non-refundable. If you paid your Ambassador with cash or check for your order, Noonday Collection will issue a refund to your Ambassador, who will arrange for a timely refund directly to you. Credit card, check or cash refunds are not available after 30 days from original ship date. After 30 days, you will be issued Noonday Collection credit for the original price paid.

If you return or exchange an unworn item within 90 days and choose to be refunded in the form of Noonday credit, you will receive Noonday credit for the original price paid plus an additional $6 to help cover the shipping and handling charges on a future order. Original shipping charges are non-refundable.

Gift cards and Final Sale items cannot be returned or exchanged. Lost items or items damaged due to normal wear and tear are not covered under our replacement policies.

Items that are damaged in transit or are missing from shipment and reported within 30 days of original shipment date are eligible for replacement, exchange or refund.

If your Noonday item has a defect in construction, Noonday will provide a replacement within 90 days of the original shipment date, with accompanying proof of purchase, at no additional cost to you.

To return or exchange an item, please contact Noonday customer support by emailing support@noondaycollection.com with your Noonday invoice number and a brief explanation of your claim. Then send the items you wish to return to:Noonday Collection Returns / Exchanges
PO Box 4159
Austin, TX 78765
Please include a note with your name, a copy of your Noonday invoice and a brief explanation of your claim.

As soon as Noonday receives your returned items, we will promptly process your return, exchange or refund. Please allow up to 5 business days for your return shipment to arrive at our offices. Once we process your return, you will see your refund payment within 10 business days depending on your issuing bank and/or billing cycle.
BBB accredited business

A+

Overview

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Noonday Collection

Noonday Collection

BBB ACCREDITED SINCE 10/28/2013

Customer Review Rating:

There are NO reviews for this business.
Be the first to leave a review!