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      Country
          Country

          Find a Location

          Cedar Park Overhead Doors has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Cedar Park Overhead Doors

              1408 N Bell Blvd Cedar Park, TX 78613-7080

              BBB Accredited Business
            • Cedar Park Overhead Doors in Lago Vista

              134 Flightline Rd Lago Vista, TX 78645

              BBB Accredited Business
            • Cedar Park Overhead Doors in Tarrytown

              2414 Exposition Blvd Suite C-100 Austin, TX 78703

              BBB Accredited Business
            • Cedar Park Overhead Doors in Lakeway

              2009 Ranch Road 620 N Ste 140 Lakeway, TX 78734-2680

              BBB Accredited Business

            Business ProfileforCedar Park Overhead Doors

            Garage Doors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/5/2006

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Products & Services

            Garage Doors, Garage Door Openers, Custom wood Doors, Garage Door Remotes, Car Lifts, HydroMist

            Business Details

            This is a multi-location business.

            Find a Location

            Cedar Park Overhead Doors has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Cedar Park Overhead Doors

                1408 N Bell Blvd Cedar Park, TX 78613-7080

                BBB Accredited Business
              • Cedar Park Overhead Doors in Lago Vista

                134 Flightline Rd Lago Vista, TX 78645

                BBB Accredited Business
              • Cedar Park Overhead Doors in Tarrytown

                2414 Exposition Blvd Suite C-100 Austin, TX 78703

                BBB Accredited Business
              • Cedar Park Overhead Doors in Lakeway

                2009 Ranch Road 620 N Ste 140 Lakeway, TX 78734-2680

                BBB Accredited Business
              BBB File Opened:
              6/27/2002
              Years in Business:
              21
              Business Started:
              6/27/2002
              Business Started Locally:
              6/27/2002
              Business Incorporated:
              12/8/2004
              Accredited Since:
              1/5/2006
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              • Texas Access Electronic Alarm License B10571001
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Cedar Park Overhead Doors Wood Door Shop
              • Cedar Park Overhead Doors in Lakeway
              • Cedar Park Overhead Doors in Tarrytown
              • Cedar Park Overhead Doors in Lago Vista
              • GrenCo LLC
              • Cedar Park Garage Doors
              • Grenier Services Company, LLC
              • AusTex Garage Door Service
              • Economy Springs
              Related Businesses
              Hours of Operation

              Primary

              M:
              8:00 AM - 6:00 PM
              T:
              8:00 AM - 6:00 PM
              W:
              8:00 AM - 6:00 PM
              Th:
              8:00 AM - 6:00 PM
              F:
              8:00 AM - 6:00 PM
              Sa:
              8:00 AM - 3:00 PM
              Su:
              Closed
              Business Management
              • Mr. Don Grenier Jr., Director
              Contact Information

              Principal

              • Mr. Don Grenier Jr., Director

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/12/2024

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              Hired this business to send out someone to replace a sensor on our residential overhead garage door. The technician completed the job very quickly, so we asked what his hourly labor rate was then requested he install a new bottom seal on the garage door once he quoted us a price. The tech, *******, preceded to drag his feet and delayed getting the seal installed, pausing at one point for >10m because his "hands hurt when he works above his head". Now I do not mean to sound ableist, but their business is performing manual labor on OVERHEAD DOORS, so I do not think he is well suited for this job, but that is another issue entirely. Regardless, we quickly got the impression that he was running the clock to charge more. When the business handed us the invoice, we were charged an exorbitant amount for the quantity of bottom seal installed, and the whole charge went under a "door tune up", not an hourly rate as we had agreed upon. The only other thing he did to "tune up" the door was spray some WD-40 on the spring which we did not formally request. We contacted the office to dispute the charge and they were less than helpful, knocking a whopping $8.30 off the $160 bill. We are happy to pay the cost of the weathering ($51) and whatever the charge was for the sensor as well as the **** hour of labor it took to install both. They also place a "fuel charge" on the invoice which is not an industry standard for the area as far as I am aware. If your business involves driving to peoples homes and fixing things in them, your fuel and transport costs are wrapped into the labor charge. Plumbers, HVAC, ect in the area do not charge a separate "fuel fees". This is not a respectible business and they have shady post-hoc billing practices. We paid the invoice in full to avoid further conflict with the business and took the matter here to follow up.
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michael F

              1 star

              01/20/2024

              DO NOT DO BUSINESS WITH THIS COMPANY! (Cedar Park Overhead Doors) We had a confirmed appoinment for today, January 20, ****, between 12 and 4pm. They never showed up. Worst of all, THEY NEVER CONTACTED US TO ADVISE THEY COULD NOT MAKE IT AS SCHEDULED! We tried contacting them twice, by phone and chat, but that was just another waste of our time.The email: "Dear Customer,We have you scheduled for an appointment on:[Saturday, January 20, between 12pm and 4pm]"They say they are "family owned" but we never experienced a family owned business who cared nothing about their customer!

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