Advice For Consumers Choosing a Drivers Education Program

June 27, 2014

Driver’s education should be an exciting time for future motorists. Bad service and poor sales practices should not be a part of the program but in reality, those are the complaints being received by BBB.

Driving programs are usually offered as part of the high school curriculum but private lessons are also an option. For parents and young motorists who choose to use a private provider, it is important that they research multiple facilities before choosing one.

The BBB recommends the following when choosing a driving school:

Research first. For information on driving schools in your area, start your search at for free BBB Business Reviews that will help you make informed decisions.

Ask around. Contact several schools to find out about the course schedules, fees and registration procedures offered. Remember, price is not the sole factor in choosing a driving school. You must compare instructional quality, class size and behind-the-wheel lessons.

Visit the driving school. Ask to see classrooms, if you can observe part of a course and ask if you can see the course book to ensure it’s up to date. The ideal course integrates both behind the wheel and classroom training. Remember that the fastest course is not always the way to go.

Check the details. Find out if the school has a policy on make-up classes and refunds. Always read the terms and conditions on enrollment forms and contracts. Also, check to see how the school resolves its complaints.


For 100 years, the Better Business Bureau has been helping consumers find businesses, brands and charities they can trust. In 2012, consumers turned to BBB more than 100 million times for Business Reviews on more than 4 million companies and Charity Reports on 11,000 charities, all available for free at The Council of Better Business Bureaus is the umbrella organization for 114 local, independent BBB's across the United States and Canada, as well as home to its national programs on dispute resolution and industry self-regulation.


For more information, journalists should contact Jessica Tharp at 309-670-1182 or