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Keith Smith Roofing

Keith Smith Roofing

(309) 275-8248

Keith Smith Roofing

8861 Old Route 66
Shirley, IL 61772
BBB File Opened: 09/21/2017
Business Management
  • Mr. Keith Smith, Owner
Business Category
  • Roofing Contractors
Additional Information
  • In October 2017, BBB received a complaint from a consumer claiming she paid a $3600 deposit to Keith Smith in August 2017 for a roof replacement contract, her deposit was cashed and the work was not done. Documentation provided to BBB from this custo...
  • In October 2017, BBB received a complaint from a consumer claiming she paid a $3600 deposit to Keith Smith in August 2017 for a roof replacement contract, her deposit was cashed and the work was not done. Documentation provided to BBB from this customer includes a cancelled check paid to Keith Smith for $3,600 and a contract listing the company name as Keith Smith & Gavlinski Roofing, including a roofing license. According to the Illinois Department of Professional Regulation, the roofing license number shown on the contract belongs to Gavlinski Roofing. BBB contacted the owner of Gavlinski Roofing, who stated that Gavlinski Roofing is not currently affiliated with Keith Smith in any way and does not currently sub contract roofing to Keith Smith, therefore not giving Keith Smith permission to list his roofing license. Attempts to contact Keith Smith via two address in Normal and Bloomington have resulted in mail returned. Mail sent to an address found in Shirley, IL has not been returned, however Keith Smith has not responded to BBB. Attempts to contact Keith Smith via phone has resulted in numerous unreturned voicemail messages. As of November 2017, BBB was unable to verify a roofing license for this company.  Also as of November 2017, the consumer had not received the return of her deposit, nor had the contracted work been completed. 

F

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Keith Smith Roofing include:

  • Length of time business has been operating
  • Failure to respond to 1 complaint(s) filed against business
  • Failure to have a required competency license

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Keith Smith Roofing

This Business Is Not BBB Accredited

Keith Smith Roofing

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