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Find a Location

Mike Williams Plumbing Heating & A/C Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mike Williams Plumbing Heating & A/C Inc.

      3225 E Clear Lake Ave Springfield, IL 62702-6207

      BBB Accredited Business
    • Mike Williams Plumbing Heating & A/C Inc.

      303 E Pershing Rd Decatur, IL 62526-2430

      BBB Accredited Business
    • Mike Williams Plumbing Heating & A/C Inc.

      1414 S. Neil Champaign, IL 61820

      BBB Accredited Business
    • Mike Williams Plumbing Heating & A/C Inc.

      1210 S. Main St. Bloomington, IL 61701

      BBB Accredited Business

    Business ProfileforMike Williams Plumbing Heating & A/C Inc.

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1999

    Years in Business: 49

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Mike Williams Plumbing, Heating, & Air conditioning is a comprehensive service company specializing in providing the highest quality repair and installation.

    Products & Services

    This company offers plumbing, heating and air conditioning services and repair.

    Business Details

    This is a multi-location business.

    Find a Location

    Mike Williams Plumbing Heating & A/C Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mike Williams Plumbing Heating & A/C Inc.

        3225 E Clear Lake Ave Springfield, IL 62702-6207

        BBB Accredited Business
      • Mike Williams Plumbing Heating & A/C Inc.

        303 E Pershing Rd Decatur, IL 62526-2430

        BBB Accredited Business
      • Mike Williams Plumbing Heating & A/C Inc.

        1414 S. Neil Champaign, IL 61820

        BBB Accredited Business
      • Mike Williams Plumbing Heating & A/C Inc.

        1210 S. Main St. Bloomington, IL 61701

        BBB Accredited Business
      Location of This Business
      3225 E Clear Lake Ave, Springfield, IL 62702-6207
      BBB File Opened:
      12/10/1996
      Years in Business:
      49
      Business Started:
      1/1/1975
      Business Started Locally:
      1/1/1975
      Accredited Since:
      10/1/1999
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. Lewis W. Williams, Owner
      • Dorie Williams
      • Mr. Mike Williams, President
      Contact Information

      Principal

      • Mr. Lewis W. Williams, Owner
      • Mr. Mike Williams, President

      Customer Contact

      • Mr. Mike Williams, President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/21/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I want to cancel my contract and cease receiving service from Mike Williams. The cancellation requirements take advantage of the customer and are unethical. Over one week ago, I attempted to cancel over the phone and was told my contract was cancelled. But on September 17 I was charged again. When I called today to follow up, I was told cancellation over the phone were not allowed and that I would have to sent in something with an ink signature. So, effectively, I was lied to when I called to cancel the first time. And aside from that, being forced to write a written letter is a ridiculous requirement in today's world. I want a refund of the two $19.90 charges to my card from September 17, 2023, and my account closed.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steve S

      1 star

      01/28/2024

      Came and fixed one thing to then break another thing, tried to charge me for a non-issue, now my house is damaged and they want money just to ***** the issue. Complete SCAM. Based on their **** and BBB reviews it looks like they're also making fake ****** reviews.

      Local BBB

      BBB of Central Illinois

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