BBB Accredited Business Profile

Mortgage Services III, LLC

Mortgage Services III, LLC

(309) 664-9100

Mortgage Services III, LLC

12 years in business
502 North Hershey Road
Bloomington, IL 61704
Fax Numbers
  • (309) 807-0228
Additional Email Addresses
BBB File Opened: 05/11/2009
Business Started: 08/01/2005
Business Started Locally: 08/01/2005
Business Incorporated: 08/04/2005 in IL
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Ms. Rene Shaffer, President/CEO
  • Ms. Rebecca Crain, SVP Compliance
  • Mr. Chuck Hoscheidt, SVP Retail Lending
  • Mr. Tony Krueger, COO
  • Ms. Katie Leary, Marketing
  • Ms. Sue Verplank, VP Underwriting
  • Ms. Laura Weber, Director of HR
  • Mr. Jeff Young, SVP Secondary

Business Category
  • Mortgage Banker
  • Reverse Mortgage
  • Mortgage Lenders

Products & Services
MSI offers a wide range of products including fixed and adjustable rate loans, FHA/VA/USDA government loan products, first time home buyer financing and grants.
Service Area
National Lender Based in Central IL
Alternate Business Names
  • Complete Mortgage
  • MSI Mortgage Services III, LLC
  • Pinnacle Home Mortgage Company
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business



Mortgage Services III, LLC is one of the fastest growing lenders in the country averaging nearly 19,000/year during the past three years. MSI specializes in traditional home loans, FHA, VA, USDA Rural Development & Jumbo home loans.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mortgage Services III, LLC

Mortgage Services III, LLC


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