This Business Is Not BBB Accredited

Burgess Seed & Plant Company

Burgess Seed & Plant Company

(309) 662-7761

Burgess Seed & Plant Company

82 years in business
905 Four Seasons Rd
Bloomington, IL 61701-5897
Fax Numbers
  • (309) 663-6691
Additional Phone Numbers
  • (309) 663-7359
  • (309) 663-2350
Additional Email Addresses
  • customercare@eburgess.com
  • customercare@honeycreeknurseries.com
  • customercare@royaldutchgardens.com
BBB File Opened: 09/06/2012
Business Started: 01/01/1935
Business Started Locally: 01/01/1935
Business Incorporated: 12/13/1978 in MI
Type of Entity
Corporation
Business Management
  • Ms. Deanne M. Colledge, President
  • Mr. Ronald J. Hundman, Treasurer
  • Mr. William A. Mueller, Secretary
Contact Information
  • Principal: Ms. Deanne M. Colledge, President
Business Category
  • Mail Order & Catalog Shopping
  • Nurseries - Plants, Trees
  • Plants - Retail

Additional Information
  • Ms. Deanne Colledge is listed in BBB files as the President of the following companies:
    Crown Galleries, Richard Owen Nursery, Plantron, Inc., Dutch Gardens USA, and House of Wesley.
Alternate Business Names
  • Honeycreek Nurseries
  • Royal Dutch Gardens
Refund & Exchange Policy: 
This company offers mail order nursery products that include a large variety of seeds, perennials, trees, shrubs, bulbs, etc.


Products & Services English
According to this company's guarantee: "If any item you purchased from us does not live, for a one time FREE REPLACEMENT just RETURN THE ORIGINAL SHIPPING LABEL along with your written request within 1 year of receipt for a FREE REPLACEMENT. Replacement guarantee is VOID unless the ORIGINAL SHIPPING is returned.

For a REFUND of the purchase price RETURN THE ITEM AND THE ORIGINAL SHIPPING LABEL, with correct postage affixed, within 14 days of receipt.

The company has indicated to the BBB that no emails with attachments will be accepted

C

Advertising Review

In April of 2016 BBB requested substantiation of this company's advertised products as "Buy 1, Get 1 Free" on the company's website. The company did not respond to B Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Burgess Seed & Plant Company include:

  • 264 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Burgess Seed & Plant Company

THIS BUSINESS IS NOT BBB ACCREDITED

Burgess Seed & Plant Company

Customer Review Rating:

Positive
21%
Neutral
0%
Negative
79%

Composite Score:

0 3