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Find a Location

Hembrough Landscaping has 1 locations, listed below.

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    Business ProfileforHembrough Landscaping

    Lawn Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2148 E. State, Jacksonville, IL 62650
    BBB File Opened:
    7/12/1996
    Business Management
    • Mr. Steve Hembrough
    Contact Information

    Principal

    • Mr. Steve Hembrough

    Customer Contact

    • Mr. Steve Hembrough

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2021

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Right before 6.25.21 Mr ********* said he will have the guy dig 1-2 inches deep and leveled and I agreed. The worker did the opposite and leveled UP 2 inches it did not look right the job I asked Mr ********* several times to have it fixed he refused. (I have the video on ring if needed because I tried to tell the worker what ********* said) During that time there was other work being done the last one was fence (it was finally done right before thanksgiving and they forgot one area after thanksgiving) which took them 4 months because it was not done right many times. When I got the final bill in November the bill was confusing and learned that he double charged me on weeding job (he charged one to pull $200 and another to spray $200). Last summer I asked him what he can do to permanently get rid of a 10 feet weed he said he will take care of it for $200. On 8.2.21 they took the weed out and did not spray anything. I called Mr ********* and asked why they did not spray it he told me on the phone I have to wait 2 weeks before the spray? I thought strange but okay. He said the job was only going to cost me $200. He said he saw me in person for weeding 2nd time that is not true I explained him about he phone conversation and reminded him the conversation we had yet he would not make it right. Many things went wrong with the jobs I hired him for he was a very deceptive man. Also there was no contract on these 2 jobs except for the fence and sump pump. My goal is him to fix the (it cost me $300) pool 1-2 inches deep like he said he would if not could he refund me the bill? I want that extra $200 weeding off my bill. Please let me know what you can do. Thank you!

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Amanda A

    1 star

    12/02/2021

    Mr. Hembrough is a very deceptive man. He only cares about money not quality of work. There was too many things that went wrong with the job I hired him for. NEVER AGAIN!

    Local BBB

    BBB of Central Illinois

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