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Find a Location

Holiday Inn Express & Suites has 1 locations, listed below.

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    Business ProfileforHoliday Inn Express & Suites

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers overnight accommodations.

    Business Details

    Location of This Business
    1715 Parkway Plaza Dr, Normal, IL 61761-2283
    BBB File Opened:
    6/10/2003
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Started Locally:
    1/1/1999
    Type of Entity:
    Corporation
    Alternate Business Name
    • Holiday Inn Express and Suites Conference Center
    • Holiday Inn Express & Suites Bloomington - Normal
    Business Management
    • Mr. Anthony DeAngelis, General Manager
    • Mr. Tony De Angeli's
    Contact Information

    Principal

    • Mr. Anthony DeAngelis, General Manager

    Customer Contact

    • Mr. Anthony DeAngelis, General Manager
    Additional Contact Information

    Fax Numbers

    • (309) 862-4477
      Primary Fax

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John P

    1 star

    05/06/2022

    One star is too much. Cold pool. Cold "hot" tub. Toilets wouldn't flush. Had several roo s for a wedding and mist said the same. Called to let them know and then owner Anthony D******* was rude and cursed and said don't ever come back... As if I would ever do so. Called back and the front desk girl acted much the same. I would not recommend this place to anyone.

    Holiday Inn Express & Suites Response

    05/09/2022

    Mr. **** ***** is banned from ever staying at our Hotel. The Pool and Jacuzzi temp. is State Regulated. We were 100% full and we had no other complaints ! Mr. P**** did have a clogged Toilet which does occur with guests once and awhile. Mr. P**** was arrogant to our Front Desk Staff and other guests were witness to Mr. P****'s abuse. I spoke with Mr. P**** and he used the F word 5 times and called me a C**- Sucker ! I will contact the police if he ever tries to come back to the Hotel. I am the Owner of the Hotel. Anthony De AngelisI would also like to say this is the FIRST review the Hotel has had with the BBB in 22 years ! We do not tolerate guests like this in our fine Hotel.

    Local BBB

    BBB of Central Illinois

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