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          Restoration Builders has 1 locations, listed below.

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            Business ProfileforRestoration Builders

            Construction Services
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/1/2000

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers mitigation, restoration and renovation for water, fire, smoke and storm damage repair! Providing construction expertise and management for all types of remodeling and damage repair projects in the Pekin, Peoria, Bloomington-Normal! They also serve all other towns in Central Illinois!

            Products & Services

            This firm offers exterior remodeling, home additions, roofing among other services.

            Business Details

            BBB File Opened:
            8/25/1997
            Years in Business:
            29
            Business Started:
            11/1/1994
            Business Started Locally:
            11/1/1994
            Business Incorporated:
            2/20/2004
            Accredited Since:
            7/1/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Kelley Construction Contractors, Inc.
            Business Management
            • Mr. Michael Kelley, President
            • Mr. Taylor Carr, Project Consulting Manager
            • Mrs. Leona Kelley, Office Manager
            Contact Information

            Principal

            • Mr. Michael Kelley, President

            Customer Contact

            • Mrs. Leona Kelley, Office Manager
            Additional Contact Information

            Fax Numbers

            • (309) 346-6649
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring construction and remodeling services you can trust

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/14/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On July 2023, this company redid the roof on our recent home purchase. The previous home owners had contracted the company to have the work done. The company had orinally stated they will process an exchange of warranty for $80. Company will not answer any phone calls despite numerous attempts to contact them within the last two weeks. Company will not explain what was covered in the scope of work when I inquired. Company refused to accept the transaction for the warranty transfer. Legal services are currently be consulted.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rissa H

            12/24/2023

            The person that did the roof and siding estimate was good. Restoration Builders subcontracted the work to Kelly Construction of Pekin IL and it has been nothing but a disaster. 1. Clean-up: we had to call their office to have people from Kelly Construction come back to clean the site. 2. They replaced the wrong section of the siding to the home 3. After the siding was replaced there has been air entering the home from around the windows 4. The awning on the home was removed but not replaced 5,We coordinated a partial payment check between the lienholder and Kelly construction Needless to say they changed their pick-up person forcing the bank manager to drop off the check to Kelly construction 6. Failure to provide their final invoice. The collaboration between Restoration Builders and Kelly Construction is so unprofessional I would not recommend.

            Local BBB

            BBB of Central Illinois

            BBB Reports On

            BBB reports on known marketplace practices.

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