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          Bratton Automotive, Inc. has 1 locations, listed below.

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            Business ProfileBratton Automotive, Inc.

            Used Car Dealers
            BBB accredited business

            Contact Information

            1140 Lee Road 197

            Phenix City, AL 36870-8214

            Get Directions
            Visit Website
            (334) 298-3334

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            Customer Reviews

            3.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/23/2011

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1140 Lee Road 197, Phenix City, AL 36870-8214
            BBB File Opened:
            1/20/2005
            Years in Business:
            20
            Business Started:
            10/9/2003
            Business Started Locally:
            10/9/2003
            Business Incorporated:
            10/9/2003
            Accredited Since:
            3/23/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Mr. Michael Bratton, II, President

            Customer Contact

            • Mr. Michael Bratton, II, President
            Additional Contact Information

            Fax Numbers

            • (334) 298-9152
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/13/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I, ****** ****, purchased a 2020 Toyota ******* on **********. I drove the car for about 2 weeks. On Tuesday I drove to work went to a friends, got home at 5:30pm. The next morning on Wednesday at 5:28am I went to go to work the car didn't start. I had to find a way to work because I couldn't get it working, got off at 2pm went directly to the car to unplug battery like Bratton told me for 10 minuets. I plug it back the car still didn't start so I had it towed back to Bratton who told me it sounded like a bad battery once I and the car arrived at Bratton they looked at it I was then told it was the fuel pump. Well they fixed the fuel pump. I was told by Danny only that Thursday evening around lunch time I received a call stating I needed to come out there my car was vandalized and would need to make a police report. The part is $1575 to fix my insurance wouldn't cover because they said the car hadn't been vandalized. Bratton wants me to fix car and make payments I don't feel is right I was also told by them "I don't know what enemy you have."
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            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Judy T

            04/12/2023

            Positive Experience, actually enjoyed purchasing a truck here. All the staff were friendly and respectful and seemed like they enjoyed their job. They were able to help me out a lot and I am thankful.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau serving the Fall Line Corridor, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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