BBB Accredited Business Profile

Transmission Experts And More

Transmission Experts And More

(706) 561-8993

Transmission Experts And More

21 years in business
5870 Veterans Pkwy Ste J
Columbus, GA 31909-4698
BBB File Opened: 07/15/2005
Business Started: 04/04/1996
Business Started Locally: 07/01/2005
Contact Information
  • Principal: Mr. Jon Dicesaris, Gen. Mgr.
  • Mr. Thomas Dicesaris, Owner
Business Category
  • Transmissions - Automobile
Additional Information
  • The following comments provide general information for consumers, and do not necessarily reflect the practices or record of any particular company. There are some warning signs of possible transmission trouble. Healthy transmission fluid is clear...
  • The following comments provide general information for consumers, and do not necessarily reflect the practices or record of any particular company.

    There are some warning signs of possible transmission trouble. Healthy transmission fluid is clear with a pink or reddish tint. Dark brown fluid with a burnt odor indicates the transmission is slipping ( you may not have noticed this while driving). "Foamy" or "milky" fluid signals slippage. Fluid leaks are a sure sign of trouble but if caught early is not an expensive repair. "Slipping" is the most common driving symptom of transmission trouble. Do not delay having this checked. "Harsh" or "rough" shifting is another symptom as well as "Rapid" shifting of the gears.

    During normal operation of an automatic transmission, tiny specks of metal will wear off the gears and other metal parts. The presence of "metal shavings" may be normal residue and not a sign of a worn-out or seriously damaged transmission. Even if "metal shavings" are found, this in itself may not indicate a complete transmission replacement is needed.

    At a repair facility, the technician should ask questions about the vehicles operations. The transmission fluid is checked and the condition of the motor mounts is considered. After a road test, the car is examined, on a lift if necessary, to check for any possible external causes. This should be done before a decision to disassemble is made. If disassembling is needed, a set fee should be agreed upon before opening up the transmission. The fee should include removal, inspection, estimate for repair and reassembly and replacement in original condition in case you decide not to proceed with the repair.

    Do not be misled by unbelievably low-price "adjustment" adver- tising. This is a maintenance procedure only and will very seldom correct any trouble. Ask about any guarantee or warranty and exactly what is covered. Obtain referrals from neighbors, co-workers and friends. Find out if the transmission mechanic is certified under a nationwide program of the ** National Institute for Automotive Service Excellence (ASE). Check the reputation of any company before you do business with them.

    **(National Institue for Automotive Service Excellence (ASE)
    101 Blue Seal Dr SE Suite 101
    Leesburg, VA 20175
    1-877-273-8324
    1-703-669-6600
    E-mail: webmaster@asecert.org)

Number of Employees: 
7
BBB accredited business

A-

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Transmission Experts And More include:

  • 13 complaints filed against business

The BBB has recently notified the company in regards to it's "customer complaint activity. The BBB's record indicates a pattern of complaints concerning "time to repair vehicles".  The BBB is currently working with the company to eliminate the underlying cause of "customer complaints".

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Transmission Experts And More

Transmission Experts And More

BBB ACCREDITED SINCE 08/23/2012

Customer Review Rating:

50%
50%

Composite Score: