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          Find a Location

          Heritage Realty has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Heritage Realty

              2488 Mailey Ave Macon, GA 31204-2902

            • Heritage Realty

              PO Box 14130 Macon, GA 31203-4130

            Business ProfileHeritage Realty

            Property Management
            Multi Location Business

            Contact Information

            2488 Mailey Ave

            Macon, GA 31204-2902

            Get Directions
            (478) 743-0056

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Heritage Realty has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Heritage Realty

                2488 Mailey Ave Macon, GA 31204-2902

              • Heritage Realty

                PO Box 14130 Macon, GA 31203-4130

              Location of This Business
              2488 Mailey Ave, Macon, GA 31204-2902
              BBB File Opened:
              8/2/1996
              Years in Business:
              32
              Business Started:
              1/3/1992
              Business Incorporated:
              3/8/1996
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Rickman's A to Z, LLC
              Contact Information

              Principal

              • Ms. Melissa Batchelor, President/Broker

              Customer Contact

              • Ms. Melissa Batchelor, President/Broker
              Additional Contact Information

              Fax Numbers

              • (478) 743-2800
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/14/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              it's 94 degrees outside and 87 degrees in my house Thursday my school went out I call the rent people and informed them so they they they going to put a work order in . Okay cool my next question when will someone come out ? They say soon as so can now mine you it was 91 Thursday Thursday get and nobody have came yet I called back and said hey I need someone to come out for my ac is hot and I am pregnancy with health problems, I have a ********* *** , and a *** that suffer from ******** someone came out a 1 hour . He said the fan with out and they would have to order a new one they manager said they ordered it now ! Okay boom I went to the store and bought 4 fans ! So Friday get here and it's hot asf in these house I called them and ask for a emergency ac window unit into it get here ? They stated they don't have none and I will and to wait into Monday okay Saturday get her I go buy a ac unit which was $140 to get the house cool . it's not cooling the off or anything due to the fact the hot is over powering the ac so it's hot .Sunday I get the kids out the house and we go to the water park and then over my cousin house into night time ! Monday I called to see what's and explain our condition haven't done anything talking about they waiting on the land lord to respond.it's 94 degrees and it's hot in this house
              Read More
              Read 4 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ney G

              11/16/2023

              Worst realty ever..When i first moved there sockets was loose there was no refrigerator..put in a work order it was fixed a couple days later refrigerator started making loud noise lost food from it…I also started having rat problems I had to set up a ring camera just to show them it was multiple rats I put in a work order they just put foam in the holes..also another tenant told me that if my kids was to be bitten by a rat it wasn’t there responsibility ..couple days later rats came back I put in a another work order they came did the same thing ..nothing work just found a rat hole behind the stove ,under bathroom sink,upstairs hallway closet ,kid room closet,and where the water heater is and the A/C unit …Im tired of paying 850 for rent when they dont really help aleast put me in another unit until they fixed it …So as of 11/15/2023 evection was filed im not paying anymore money until they fix the problem

              Heritage Realty Response

              11/20/2023

              We have responded to every maintenance request the tenant has submitted since moving in. The last maintenance request submitted was **** **, 2023. We normally start the eviction process on the 12th of the month if tenants have not paid rent by that date. On November 9th the the tenant came in our office and made a payment arrangement to pay her balance on the 13th. We agreed to postpone the eviction proceedings if she paid by then. She did not. We waited until the 16th to file them. She did not submit a maintenance request or discuss any pest control issues she may be having when she came in. If we are not told of maintenance issues, we do not know they exist. We will submit a work order for this and will send someone to look into it.
              Read 2 More Customer Reviews

              Local BBB

              Better Business Bureau serving the Fall Line Corridor, Inc.

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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