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          Augusta Disposal & Recycling, Inc. has 1 locations, listed below.

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            Business ProfileAugusta Disposal & Recycling, Inc.

            Garbage Removal
            BBB accredited business

            Contact Information

            PO Box 334

            Evans, GA 30809-0334

            Get Directions
            Visit Website
            (706) 860-2208

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/15/2006

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers residential garbage collection and curbside recycling services.

            Business Details

            Location of This Business
            PO Box 334, Evans, GA 30809-0334
            BBB File Opened:
            9/15/2006
            Years in Business:
            32
            Business Started:
            9/10/1991
            Business Incorporated:
            6/18/1991
            Accredited Since:
            12/15/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Mr. William R. Polonus, President

            Customer Contact

            • Ms. Monique Woods, Administrator
            • Mr. William R. Polonus, President
            Additional Contact Information

            Fax Numbers

            • (706) 860-7356
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/01/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I started the business with this company on October **** of 2022. I paid $80.23 for 3 months of service on November *** after having to contact them about no service. The company failed after 5 phone calls to deliver the services ordered. I spoke with man who claimed he was a manager who said they would pick up the can and as soon as the can came back that a refund would be issued via check. It has been 2 weeks now since the can was delivered back to the company (picked up by their workers on 11/17/2022) and no check is in the mail and my account still shows a credit of $80.23. I am tired of fighting with this company and its poor business ethics and customer service. I want my money back.
            Read More
            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anthony N

            06/17/2023

            I used Aisgusta Disposal for many years and really didn't have a problem till we had to move and put out the trash the last time. I had many bags and was requested by AD to buy yellow tags at the gas station to put on the extra bags for an extra dollar for each trash bag. This was about 30 extra bags, which was the first time I ever heard of such a thing. So the day of the pick up the garbage man gets out of the truck to look at my bags and then got back in and left without taking anything. My wife called customer service and they very rude and said we had rugs sticking out of the bags. The truth was , only one was sticking out of a bag, and the others had regular trash. So customer service grudgingly said would take care of it and next week they would come. But they never did come again. So we got another company to pick all the garbage up. In essence we were charged twice. I would NOT recommend Aisgusta Disposal if your looking for a garbage company

            Augusta Disposal & Recycling, Inc. Response

            06/19/2023

            The bags left were bags of cut up carpet\rugs or what looked to the driver and loader as nothing but bags of carpet. It states on our Website we do not accept carpet\carpet padding. We also only service 10 bags tagged each service day.. We are sorry you had a negative experience. We never aim to displease. Thank you kindly, enjoy your new home Respectfully, MT W.
            Read 2 More Customer Reviews

            Local BBB

            Better Business Bureau serving the Fall Line Corridor, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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