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      Country
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          Find a Location

          IPG Florida Vacation Homes has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • IPG Florida Vacation Homes

              8132 W Irlo Bronson Memorial Hwy Kissimmee, FL 34747-1003

              BBB Accredited Business
            • IPG Florida Vacation Homes

              2145 Davenport Blvd Davenport, FL 33837-9219

              BBB Accredited Business

            Business ProfileforIPG Florida Vacation Homes

            Vacation Rentals
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.47/5stars

            Average of 17 Customer Reviews

            Customer Complaints

            37 complaints closed in last 3 years

            11 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/19/1999

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers vacation rental and property management services.

            Business Details

            This is a multi-location business.

            Find a Location

            IPG Florida Vacation Homes has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • IPG Florida Vacation Homes

                8132 W Irlo Bronson Memorial Hwy Kissimmee, FL 34747-1003

                BBB Accredited Business
              • IPG Florida Vacation Homes

                2145 Davenport Blvd Davenport, FL 33837-9219

                BBB Accredited Business
              BBB File Opened:
              7/19/1999
              Years in Business:
              27
              Business Started:
              9/14/1996
              Business Incorporated:
              9/18/1996
              Accredited Since:
              7/19/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • IPG Professional Management, Inc.
              Related Businesses
              Contact Information

              Principal

              • Graham Greene, President

              Customer Contact

              • Jamie Greene, Vice President
              • Graham Greene, President
              • Nilka Rubio, Accounts Payable/Lead Accountant
              • Evelyn Figeuroa, Operations Manager
              Additional Contact Information

              Fax Numbers

              • (863) 547-1060
                Primary Fax
              • (863) 547-1059
                Other Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              37 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/10/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I bought a property for short term rentals at ************************************************************************, on 5/9/23. I live in **. I am sick and had to retire. I used all of my savings to purchase this property. I kept the property management company, IPG Professional ************* dba IPG Florida Vacation Homes, as they already had some rentals from the seller. I entrusted them with my home and to properly manage it. They did not. I terminated them in November as I had to stay with them 6 months per the contract. I havent made a dime on my rentals since I had them. They kept $1500 in an emergency fund in case there were repairs or anything needed. My final statement, which I have attached, says PAYMENT DUE TO OWNER $3094.42. In addition to this amount, IPG put an insurance claim of over $4000 in for a tenant that destroyed so much in my home in August 2023. They have not included any payment from AirB&B in the final statement. Also there are incorrect charges on the October statement. The ceiling wasnt painted. IPG has not released my funds. I had previous communication with owner, ***********************, where he emailed me and said payment would be disbursed 11/22/23. I have been calling IPG and trying to communicate through email to ********************* and the ******. My emails go unanswered and or ignored. I previously filed the BBB complaint under IPG Franchising. The Complaint ID was ********. I was told I filed under the wrong company. However, IPG Franchising and IPG Property Management are the same owner, just different companies. That is why they originally answered payment in the mail 12/22/23. They are the same people. This time when I searched to submit this claim under the correct company, as directed by the BBB, it does not come up in the search. Hopefully this is the correct one. I am requesting IPG Property Management submit my money to me immediately.
              Read More

              Customer Reviews

              17 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Diana B

              02/19/2024

              In January 2023, my husband and I reserved a condo on ********************* for ********March of ****. IPG Florida gladly accepted our $8,603.16 deposit. We traveled to FMB in October of 2023 for a short visit. It was clear that very little had been done to repair the condo building damages from Hurricane ***, and there was no way a condo in that building would be ready for rental by January of ****. So we promptly cancelled our reservation on October 6, 2023, well within the free cancellation period. VRBO promptly refunded their fee; IPG Florida did not. After repeated emails to IPG Florida (***********************, "host" of the property and President of IPG Florida), we were told over and over, "We are contacting our auditing department regarding your refund." We finally enlisted the help of two different representatives from VRBO, but they had no luck communicating with the company either. In November of 2023, we filed a dispute against IPG Florida with Citi card. Today, four months and 13 days after our original cancellation, thanks to Citi card, we finally received our $8,603.16 refund from IPG Florida. I will NEVER rent another IPG Florida property! I gave them a one-star rating because there was nothing lower.

              Local BBB

              BBB Serving Central Florida

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