This Business Is Not BBB Accredited

Travel Select, Inc.

Travel Select, Inc.

(800) 466-9813

Travel Select, Inc.

15 years in business
181 Oxford Road, Suite 109
Fern Park, FL 32730
Additional Phone Numbers
  • (800) 887-0544
  • (800) 816-9093
  • (888) 219-2392
  • (888) 258-7273
  • (800) 443-3807
  • (800) 881-8759
  • (888) 516-1498
  • (407) 260-5999
BBB File Opened: 10/01/2004
Business Started: 01/01/2002
Contact Information
  • Principal: Mr. Robert Tantalo, CEO
  • Mr. Alex Hemani, Vice President
  • Mr. Bret Taylor, Customer Service
Business Category
  • Vacation Certificates & Vouchers
Additional Information
  • According to information obtained by the Bureau, USA Travel Pro has ceased operations and has arranged with another company, Promus USA to service consumers who have paid for their travel package. The Bureau has a complete report on Promus USA that ...
  • According to information obtained by the Bureau, USA Travel Pro has ceased operations and has arranged with another company, Promus USA to service consumers who have paid for their travel package. The Bureau has a complete report on Promus USA that is available by entering 1.800.824.1533

Products & Services
The company offers vacation packages by way of a "pop up" internet ad advising consumers they must call 888-516-1498, within a specific time frame in order to receive the vacation. When consumers contact the company they are advised they have qualified to purchase a promotional vacation. Consumers have 24 months to use the vacation. Some vacations include a 90 minute timeshare tour at a resort property. In addition, a $49 reservation fee is required and due prior to travel. The packages are for room accomodations only, consumers are responsible for all other costs and taxes.
Alternate Business Names
  • USA Travel Pro
  • USATravelPro.com
  • Total Reach Media
  • Brass Consulting
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
8/21/03 - Per conversation with Bill Bassett @ Seller of Travel, this companies license was denied in Feb. 2003. Company still advertise with license #ST-35038 on web site.

NR

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Based on BBB files, this company has an unsatisfactory record with the Bureau for a pattern of complaints concerning misrepresentation in selling practices, including failure to disclose a timeshare presentation is required, the total cost of the vacation package and the company's refund policy. The company responds to most of the complaints explaining its position in each case that during the verification call they advise the consumer that the travel package is non-refundable, but is transferable to another qualified party and state that they are required to take a resort tour during their vacation. The Company either denies the refund, or gives a partial refund when applicable. Several recent complaints remain unanswered and unresolved in the file. According to information obtained by the Bureau, the registration license for this company has expired and therefore, they should not be offering travel packages to consumers. If you have a complaint against the company, you may wish to file it with the Florida Department of Agriculture, Seller of Travel, Mediation and Enforcement Division, 2005 Apalachee Parkway, Tallahassee, Florida, 32399-6500, 850.488.2221.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Travel Select, Inc.

This Business Is Not BBB Accredited

Travel Select, Inc.

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