Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Universal Technical Institute, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUniversal Technical Institute, Inc.

    Vocational School
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/18/1986

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers Technical Training Schools.

    Business Details

    Location of This Business
    2202 W Taft Vineland Rd, Orlando, FL 32837-7829
    BBB File Opened:
    9/18/1986
    Years in Business:
    37
    Business Started:
    7/1/1986
    Business Incorporated:
    7/30/2001
    Accredited Since:
    9/18/1986
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Motorcycle Mechanics Institute
    • Marine Mechanics Institute
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Tim Dauber, President
    Contact Information

    Customer Contact

    • Tim Dauber, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/22/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I am a Veteran of the **** Forces seeking ***************** 1/20/24 I toured *** ******** campus where I was given the number on the back of a business card to call for their military admissions guy. A different person called, the phone number being ****** area code. I think his name was ***** when he called 1/22. Long story short he wanted me to sign a legal instrument in the amount of $32,550.00 which I wisely did not do. This was going to be billable to my VA Benefits. I think veterans go for their tours at UTI, then they have a vet on their payroll who knows the system call up veterans, I think I saw the same phone number on their website or email.To summarize, they sent an ENROLLMENT AGREEMENT which gives NOTICE TO BUYER This is a legal instrument. The payment method is my GI Bill. I believe I almost legally signed all of my GI Bill tuition away to a scheme that would **** 100% of my tuition benefit. All of this contrary to UTIs commitment to veterans.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clay M

    1 star

    06/08/2023

    The amount of disrespect and lack of assistance from financial aid, student services, or education managers make the school 100% NOT WORTH IT. They treat you like children and give you absolutely no respect even though you're attending one of the most prestigious and expensive tech schools is the entire nation. The school had many good qualities and tons of great instructors but its downfall is the atrocious student(customer) service and the pathetic excuse for online learning/hybrid education crap. It winds up being classes consisting of almost no substance resulting in the daily commute feeling like a complete waste of fuel and time. This school could be 100% online and you'd miss almost nothing from missing the "hands-on experience" that they claim. The learning aids are subpar at best, many classes are missing tools or learning on equipment/vehicles that have been so worn out by countless previous students doing work and inevitably making mistakes as the learning process entails. In addition to the terrible training aids, you have a few instructors that don't like the school and make it well-known that they don't care about the school or job and when you go to student services, financial aid, or education managers you're always treated like a child or with such utter disrespect or lack of care that you'd think you were going to the lowest rated community college in the nation when in reality you're at the most expensive trade school in the nation being treated like you should be thankful that they are gracing you with their bountiful knowledge. Overall, a huge disappointment and most of what the recruiter says is a lie. They're no different than military recruiters. At the end of the day you're just another body, another paycheck. You receive almost no hands-on training anymore and the little that you do receive is either made nearly impossible due to missing/broken equipment, lack of enough equipment for a whole class, or totally worn out training aids. AVOID!!

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.