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          Complete Cleaning Service Inc. has 1 locations, listed below.

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            Business ProfileforComplete Cleaning Service Inc.

            Janitor Service

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            1/29/2002
            Years in Business:
            23
            Business Started:
            6/1/2000
            Business Started Locally:
            6/1/2000
            Business Incorporated:
            3/20/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:00 AM - 7:00 PM
            T:
            7:00 AM - 7:00 PM
            W:
            7:00 AM - 7:00 PM
            Th:
            7:00 AM - 7:00 PM
            F:
            7:00 AM - 7:00 PM
            Business Management
            • Scott Batson, President
            Contact Information

            Principal

            • Scott Batson, President

            Customer Contact

            • Scott Batson, President
            • Erika Batson, Corporate Secretary

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stefanie

            1 star

            04/16/2021

            The owner and his team of 6 came to my house to do a moving out clean. Firstly he said it would take him no more than an hour to clean a 2400 sq ft home that my family, dog and I have been living in for 12 years, seems rushed considering all other contractors I quoted said it would take them a half to full day with a large team. I have been working with so many contractors in the week I forgot he said cash only. In a conversation about how long it would take him and if I had time to get breakfast and feed my kids, he made a comment about "pay me now and I'll lock up when we leave". As I didn't have cash and he took nothing else that wasn't an option but i was heading out the door to get cash. As I walked away saying "Relax", he stormed out of the house sweeping his team with him and wouldn't accept any sort of apology. This man is incredibly short tempered and absolutely not worth my or your business.

            Complete Cleaning Service Inc. Response

            04/19/2021

            Mrs. *******, It appears that your memory of events does not quite describe the truth. The owner specifically told you that since this is a MOVE OUT clean, we require payment in cash. The reason for that is so that we do not get a bounced check and the customer skips town. When we arrived, we found your home to be extremely dirty, however, with a team of 7 people we would be able to accomplish the work within one hour. You decided to go out to eat with your family and it would take you two hours to return with payment. We were not charging you to wait around for an extra hour with 7 people. You could have run up to the bank, got the money and then went out to eat and take your time. You did not want to hear anything else and you insulted the owner by telling him to RELAX and TAKE IT EASY - with an attitude. This is the real reason we packed up and left. As we were leaving, you tried to physically stop the owner and went as far as to put both your hands on his chest. He responded by telling you not to touch him! You have the audacity to leave us a negative review!!!

            Customer Response

            04/20/2021

            I won't address your entire response as I already stated the truth in my original response, however I would never forcefully stop anyone. I lightly touched his shoulder in an attempt to apologize as I was saying "Sir, please let me apologize". He said don't touch me, so I stopped.

            Complete Cleaning Service Inc. Response

            04/21/2021

            I don't even need to go any further to prove to the BBB what she did was WRONG and that is why we left!
            She acknowledges that she was at fault, and therefore, it warranted an APOLOGY. *************************************************************** ****************************************

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