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Find a Location

Family Auto Mart, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFamily Auto Mart, Inc.

    Used Car Dealers
    BBB accredited business

    Additional business information

    Additional Info:
    Consumers are urged to read and understand the company's repossession policy prior to signing any contract or giving any money. Specifically, the policy states that you authorize the company to take your automobile back without the necessity of court order or any judicial process any time of the day or night. Family Auto Mart is not required to give any notice before taking the auto back and failure to make payments on time according to your loan notice will be the notice they have the right to take your car back.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/29/2016

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides pre-owned automotive sales.

    Business Details

    Location of This Business
    1900 Aurora Rd, Melbourne, FL 32935-4134
    BBB File Opened:
    10/1/2004
    Years in Business:
    31
    Business Started:
    3/19/1993
    Business Started Locally:
    3/19/1993
    Business Incorporated:
    3/19/1993
    Accredited Since:
    8/29/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Gold Card Finance Corporation
    Business Management
    • Heather K. Power, President
    Contact Information

    Principal

    • Heather K. Power, President

    Customer Contact

    • Heather K. Power, President

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a vehicle paid cash for $8,500 drove it for 26 mi to show my mother the new car after backing out of her driveway experience. Nothing but electrical or transmission problems brought it back to the dealership. They diagnosed it for 5 days. Couldn't figure out the issue and then told me I had to pick another car. The car I picked was the same year ****** mi or less miles and they charged me $6,000 on top of the $7,000 cashier. Check in the **** cashier check. I'm getting bamboozled. I need help please please please help me. I'm not a rich person
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alexis S

    1 star

    10/21/2023

    This is the worst place to buy a car, Mainly because of the staff, this business hires low lives, I drove 1 hour to purchase a vehicle from Family Auto Mart, and I was greeted by a short tan man,I explained that I saw on the website that they had 2 vehicles at $2500, I explained I only needed the vehicle to drive that it would be a work vehicle. He told me the cars at those prices Had blown engines (why Would you post that and not even say it on the website) This is a strategy that ****** **** **** salesmen use to up sale you into a New car, I am aware of this because I have purchased 3 vehicles in the past from them, The *** man was being rude telling me that "I was looking for a Junk car" so I asked to speak to someone else, he goes over to another man Taller white male who is the Manager, The man walks away from me and The *** man tells me "See , he doesn't want to deal with you either", Then finally the white male comes back I explain to him that the *** man was being rude saying things like "I get it you to broke to purchase a vehicle" ," You have no money to spend 10K on a car" Tall white man walks away and tells me "**** ***, get out of my lot" , At that moment I lost my ****, due to the disrespect, This place has been around for a long time, and have the worst reviews. I would NOT buy a car or refer ANYONE to this place again BRYAN ***** (owner) needs to get his goons in check, My children were scared, This is UNPROFESSIONAL, I began to record them with my phone, so they all pulled out their phone to record us as they all began to walk away, All these guys should be FIRED, I have never been so DISRESPECTED or EMBARRASSED by any dealer in my life. NEVER AGAIN WILL I GO TO FAMILY AUTO MART. I GIVE "0" STARS IF I COULD If you want a deal that's great call 242 MY STAFF ARE PIECE OF ****- FAMMMMMMIIIILLLLLY AUTO SCAM, You never see me there.

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