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Find a Location

Toyota of Melbourne has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforToyota of Melbourne

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/28/2011

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This dealership offers auto sales of new and preowned vehicles, as well as service, parts and body shop repairs.

    Business Details

    Location of This Business
    24 N Harbor City Blvd, Melbourne, FL 32935-6760
    BBB File Opened:
    3/5/2006
    Years in Business:
    18
    Business Started:
    2/7/2006
    Business Started Locally:
    5/1/2006
    Business Incorporated:
    2/7/2006
    Accredited Since:
    2/28/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • TT of Brevard, Inc.
    Hours of Operation

    Primary

    M:
    8:30 AM - 8:30 PM
    T:
    8:30 AM - 8:30 PM
    W:
    8:30 AM - 8:30 PM
    Th:
    8:30 AM - 8:30 PM
    F:
    8:30 AM - 8:00 PM
    Sa:
    8:30 AM - 8:00 PM
    Su:
    11:00 AM - 6:00 PM
    Contact Information

    Principal

    • Christopher Heinze, General Manager

    Customer Contact

    • Regina Hambrecht, Owner Relations Mana
    • Christopher Heinze, General Manager
    • Brenda Novaro, Controller
    • Terry Taylor, President
    • Nancy Cera, Secretary
    • Stephan Terry, Secretary
    Additional Contact Information

    Fax Numbers

    • (321) 255-7832
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My wife and I purchased a 2021 Toyota Tacoma on 2-23-2024. While we were in finance, finishing the purchase, the salesman brought in the owners manual and all keys and key fobs and put them on the desk, at which time I stated, " oh, there are 3 fobs", I was surprised as the norm is 1 to 2 keys for most used vehicles. The salesmen left with one fob to go switch the plates from our trade to the new vehicle and during the excitement of having just purchased the truck i failed to ask for the third key fob. Once home, I went to make sure we had all the fobs, I realized we only had 2. I returned to the dealership the next day and was told that I had mistaken the metal key for a key fob and there were only 2. I have been a professional automotive technician for 30 years and have been working at a dealership for over 5 years, I am quite aware of the difference between a "standard" metal key and a key fob. They have repeatedly denied the existence of the third key fob and even stated that I do not know the difference. I have 2 key fobs and 1 "standard" key, the 2 fobs I posses appear to be unused, the third fob in question is a WELL used key fob. I want them to provide me the third key fob which is programmed to my vehicle.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    dewayne t

    1 star

    06/28/2023

    I am disappointed in you service today. I brought my truck to you for the first oil change sense I bought the truck for you. I had two problems; one I surely do not expect to find dirty finger prints on the inside of the vesicle after an oil change. Two, one of the fog light assemblies is loose and I asked it to be fixed and nothing was done. In addition the service tech told me that the loose light was an after-market and was not covered. This I have a real problem with, sense the fog light are the original equipment and they are listed in the 2020 Brochure. (see the attached) This brings me to another problem with his statement. I am now unclear to what the warranty I purchased will cover and their attention to support that coverage. TOY0TA OF MELBOURNE HAS NOT backed up it customer service

    Local BBB

    BBB Serving Central Florida

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