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          Jenkins Kia of Ocala has 1 locations, listed below.

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            Business ProfileJenkins Kia of Ocala

            New Car Dealers
            BBB accredited business

            Contact Information

            2305 SW College Rd

            Ocala, FL 34471-1613

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            Email this Business
            (352) 620-2045

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/12/2015

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            This company offers new and used automobile sales, automobile service & repair, and auto parts & supplies.

            Business Details

            Location of This Business
            2305 SW College Rd, Ocala, FL 34471-1613
            Email this Business
            BBB File Opened:
            9/15/2015
            Years in Business:
            8
            Business Started:
            5/6/2015
            Business Started Locally:
            5/6/2015
            Business Incorporated:
            5/6/2015
            Accredited Since:
            10/12/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • DRJK Holdings, LLC
            Business Management
            • Maria Patino, Customer & Community Relations Director
            Contact Information

            Principal

            • Maria Patino, Customer & Community Relations Director

            Customer Contact

            • Maria Patino, Customer & Community Relations Director
            • Tom Formanek, President/CEO
            • Ryan Baroni, General Manager
            Additional Contact Information

            Fax Numbers

            • (352) 620-2247
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I love Jenkins *** and was able to trade in my lease for an amazing Telluride Prestige edition. I was told I could trade it in again at any time for a newer vehicle with no hassle. I even brought the full ********* warranty" back in 2022. This past year I went in to trade in my Telluride lease for a top-of-the-line KIA ********* They made me wait for an hour while I filled out paperwork. The new finance manager came back and stated that my lease could not be brought out since I paid 70k for the car and now it's only worth 40k brand new. They admitted that they were able to overcharge me back in 2022 for this top-of-the-line prestige edition *********. At this point, the same model in the 2023 version was 40k less. I contacted *** a few times both Jenkins and corporate. They both promised the owner or someone would get back to me. No response for 5 months now. This is an unfair practice by Jenkins KIA of Ocala, **.
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            Read 10 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Whitney M

            01/09/2024

            I would not buy from here. They will lie to you about what repairs have been done, switch cars for different ones, harass you for a sale and just all around a very unpleasant experience. The current recall for the ignition, I was told it had been completed. I called other dealerships that services *** cars and they cannot confirm it was ever done. So I would've been out a car had I not made the calls. Don't trust them to do right by their customers. I'm super disgusted and disappointed that they would do their customers like this.
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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