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Find a Location

Jenkins Hyundai of Leesburg has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJenkins Hyundai of Leesburg

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/12/2010

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers automobile sales, service and collision restoration.

    Business Details

    Location of This Business
    9145 US Highway 441, Leesburg, FL 34788-4024
    BBB File Opened:
    11/9/2007
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Started Locally:
    1/1/1998
    Accredited Since:
    3/12/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • DRJ Investments, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 9:00 PM
    T:
    9:00 AM - 9:00 PM
    W:
    9:00 AM - 9:00 PM
    Th:
    9:00 AM - 9:00 PM
    F:
    9:00 AM - 9:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Su:
    10:00 AM - 6:00 PM
    Business Management
    • Maria Patino, Customer & Community Relations Director
    Contact Information

    Principal

    • Maria Patino, Customer & Community Relations Director

    Customer Contact

    • Maria Patino, Customer & Community Relations Director
    • Tom Formanek, President/CEO
    • Ian Sowards, General Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    10/9/23 check engine goes on, when I call for service I was told to tow to dealership as it was dangerous to drive..10/12/23 car returned..knock censor supposedly ..10/16/23 check engine again… car towed to dealership..10/27/23 car returned..11/6/23…check engine again…car towed for THIRD time…they have been working on my car since then. Apparently the problem lies with headquarters as the computer info from my car engine can’t get to headquarters. Lemon law in Florida is unfortunately 2 years my car is a 2020 Santa Fe with 14,546 miles…when it went it. One day I’m told I’m getting a new engine, the next day no new engine I don’t know where else to go…this is a very frustrating situation as my car is paid off and I really am not able to just walk away as **** **** value was $22,000.00. Is there anyway you can do to help me
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Muriel J

    1 star

    02/16/2024

    Worse company ever they won't take my name off a vehicle I turned in on December. There rating to me is ZERO. Now my DL is on question with the state. They apology won't cut so do not bother. This appears to be an illegal practice.

    Jenkins Hyundai of Leesburg Response

    02/20/2024

    I apologize for your bad experience, please contact myself directly regarding this. 

    *************************

    Customer Relations Manager

    ************

    ********************************************

    Jenkins Hyundai of Leesburg Response

    02/21/2024

    The customer purchased a ******** deemed the vehicle a lemon. While in buyback customer purchased another vehicle here. Then the next day traded it to another dealership. The buyback was completed and the customer still owes on the first loan. The bank wont release their name of the that first vehicle. We've reached out to no avail.

    Local BBB

    BBB Serving Central Florida

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