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Find a Location

White Aluminum & Windows, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • White Aluminum & Windows, LLC

      2101 US Highway 441 Leesburg, FL 34748-2541

      BBB Accredited Business
    • White Aluminum & Windows, LLC

      6005 Highway 17 92 W Haines City, FL 33844-9508

      BBB Accredited Business

    Business ProfileforWhite Aluminum & Windows, LLC

    Aluminum
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1990

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers Sales, Installation and Service of Aluminum Products and also include Windows, Roof-Overs and Vinyl Siding.

    Business Details

    This is a multi-location business.

    Find a Location

    White Aluminum & Windows, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • White Aluminum & Windows, LLC

        2101 US Highway 441 Leesburg, FL 34748-2541

        BBB Accredited Business
      • White Aluminum & Windows, LLC

        6005 Highway 17 92 W Haines City, FL 33844-9508

        BBB Accredited Business
      Location of This Business
      2101 US Highway 441, Leesburg, FL 34748-2541
      BBB File Opened:
      6/1/1990
      Years in Business:
      68
      Business Started:
      6/1/1955
      Business Started Locally:
      6/1/1955
      Business Incorporated:
      7/24/2006
      Accredited Since:
      6/1/1990
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • White Aluminum
      Business Management
      • Naveen Kumria, CFO
      • William Dorman, President
      • Jonathan Starratt, Qualifying Partner
      Contact Information

      Principal

      • Naveen Kumria, CFO

      Customer Contact

      • Naveen Kumria, CFO
      • William Dorman, President
      Additional Contact Information

      Fax Numbers

      • (352) 787-4157
        Primary Fax
      • (352) 735-1519
        Other Fax

      Phone Numbers

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/31/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I signed a contract on February 14, 2023 for work to be performed by White Aluminum in Fort Myers. The sales agent that came to my home was not very educated in the company's products nor was his sidekick who looked like a homeless woman off the streets that tagged along with him for his sales call. I agreed to do business if someone were to come out and measure and to discuss exactly what I wanted completed with the windows as they had to be custom cut. I signed a contract as I was informed I needed to for someone to come out and measure and no one ever came out. I was required to leave a deposit of $2786. Ultimately, I needed to cancel the job a few weeks later anyway as it was tied into a roof that was going to be installed that was installed incorrectly after I signed the contract with White Aluminum. There were many issues with the roofing contractor that caused many delays and ultimately the windows were not going to work for what I had planned on installing and therefore, I needed to cancel. I called numerous times over the last several months (over 20) and left multiple messages and was told that corporate would not have a decision for 2-3 months. Well, it's been 5 months and no one has returned my call and there is still no decision. THIS COMPANY IS A SCAM AND KEEPS YOUR MONEY AND DOES NOT DO THE WORK AS I HAVE BEEN INFORMED BY MANY OTHER CLIENTS AND THEY KEEP YOUR DEPOSIT FOR NOT DOING A DAMN THING EXCEPT SHOWING UP TO YOUR HOME FOR AN HOUR TO GET YOU TO SIGN A CONTRACT AND KEEP YOUR DEPOSIT! BUYERS BEWARE! I am now suing this company. Anyone is welcome to join me for a class action law suit!
      Read More

      Customer Reviews

      7 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      harold b

      1 star

      11/08/2023

      Harold B. Poor coordination with customer, poor quality workmanship, poor satisfaction of completion not completed as of this date. Salesman Cliff took a $3,918 deposit on a $13,095 Lanai installation on March 31, 2023 and promised a one or possibly 2 day install 6 months later. One of their field supervisors came out to measure for installation and to double check Cliffs measurements. Install began on September 20, 2023 by 2 of their installers. After installers framed out for windows leaning on the rear of my house, it was discovered that the wrong windows were sent. The installers had to take apart the framing and reframe to accommodate the windows delivered. the installer ran a screw through an electrical feed to my Lanai which I had to repair. It took 3 visits from field supervisors and installers to replace a bad weather stripping on my Lanai door which I now can see daylight across the bottom of the door. My windows are smudged with skin oil from installers and I'm still waiting for them to be cleaned. I am 80 years old and cannot get up on a ladder to clean windows left dirty by sloppy installers (elder abuse?) I now have an ongoing problem with leaks in my Lanai. I am told that a special tool has to be ordered to fix the leaks and they have no idea when this special tool will arrive. (insulting to my intelligence and they probably think that at my 80 years of age I can be fooled). The Lanai looks good but poor installation. and service.

      Local BBB

      BBB Serving Central Florida

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