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Find a Location

Dittmer Air Conditioning & Heating Services, Inc. has 1 locations, listed below.

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    Business ProfileforDittmer Air Conditioning & Heating Services, Inc.

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/14/2014

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4105 Pine Tree Pl, Cocoa, FL 32926-3311
    BBB File Opened:
    1/17/2014
    Years in Business:
    13
    Business Started:
    4/26/2010
    Business Started Locally:
    4/26/2010
    Business Incorporated:
    4/26/2010
    Accredited Since:
    4/14/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Dittmer Air and Heat
    Contact Information

    Principal

    • Darin Dittmer, President

    Customer Contact

    • Darin Dittmer, President
    • Joseph Dittmer, Vice President
    • Jessica Dittmer, COO
    Additional Contact Information

    Fax Numbers

    • (321) 637-0179
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    * Worked with this contractor 6+ years since they installed my exterior unit. * They have since been my sole a/c contractor * Interior unit has a periodic leak damaging adjacent wood floor * Dittmer has serviced the interior unit several times, most recently 16 months ago, and this week after leaks * I well maintain the unit replacing air filters, buying history clear, adding vinegar, tablets and chlorox to the drainage line, verifiable by cleaning contractor * Floor contractor noted no float switch which would have stopped leaking and is required for code in multiunit buildings; he spoke w/service manager. I had a prepaid service this week where one was installed. $120 charge was added for float switch installation. I asked that this be waived in light of failure to do this before or mention it and it would have stopped recurring damage. Denied * Tech installed switch to turn off a/c unit, not just condenser w/o giving option- now cannot keep air moving if float switch triggered
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Leena G

    5 stars

    08/25/2021

    I had two older systems at my house that were still working. I called a different company out for a regular maintenance only to find out AC companies now have "sales techs". They are "technicians" who make commission to sell you a new unit. They weren't interested in maintaining or repairing my ACs AT ALL! When I called Dittmer Air they assured me their techs make NO COMMISION and they are only there to maintain or repair my units. The service tech who came to my house was knowledgeable, explained that my units were older, but said he would keep them running as long as he could. TWO YEARS LATER my ACs have finally given out. Only then did Dittmer Air send a salesman to my house who was very helpful and informative. He educated me about the systems and let me choose what was best for my budget and needs. I decided to use Dittmer for the replacements because I felt like I could trust them. The only negative I could say is that it took 3.5 weeks to get the equipment in for my replacement. But during this time, they provided me a temporary unit so we didn't get too hot during the summer. HONEST SERVICE BY HONEST PEOPLE

    Local BBB

    BBB Serving Central Florida

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