Business ProfileforCertified Climate Control LLC

I am writing to file a formal complaint regarding the recent installation of a Daikin HVAC and air handler at my residence, conducted by your company, Certified Climate Control, LLC Air Conditioning. My name is *******************, and I am the homeowner and purchaser of the aforementioned HVAC system.Before proceeding with the installation, Certified Climate Control, LLC Air Conditioning salesman, *************************, assured me that I would be eligible for a manufacturer's rebate of $3000 upon completion. This information was communicated to me both verbally and in writing via text message from ****************** prior to the installation. Furthermore, the contract I signed explicitly stated that the manufacturer's rebate warranty would be provided to me after the installation.However, upon the completion of the installation, I was dismayed to receive an email from ****************** stating that Certified Climate Control, LLC Air Conditioning would retain the manufacturer's rebate, contrary to the terms we agreed upon. This sudden change in agreement is not only unprofessional but also deceptive.To address this matter, I am formally requesting the following actions to be taken by Certified Climate Control, LLC Air Conditioning:A refund of $3000, equivalent to the manufacturer's rebate promised to me before the installation.An official inspection of the installed HVAC and air handler, which has yet to be scheduled.I have attached records of the contract, email correspondence, and text messages exchanged between ****************** and myself as evidence of our agreement and the subsequent breach of contract by Certified Climate Control, LLC Air Conditioning.-*******************