Starting this month the IRS will be using four private collection agencies that will start calling to collect payments on delinquent accounts. These agencies will work on accounts where taxpayers owe money, but the IRS is no longer actively working them.
The call from the collection agent should not be a surprise as you would have already had numerous calls directly with the IRS about your account. If you get a surprise phone call from someone claiming to be from the IRS or working with the IRS proceed with caution.
The IRS not only would have had previous contact with you, but they will send out a letter stating your account is being turned over to collections. After they send out that letter the collection agency that picked up your account would then send another letter letting you know they are the ones working on your account.
Taxpayers will be informed about electronic payment options on IRS.gov. If paying by check you will make the check out to the U.S. Treasury and send it directly to the IRS, NOT the private collection agency. Also, private collection agencies will not ask for payment on a prepaid debit card, gift card or wire transfer.
ABC 30 Action News reporter Gene Haagenson reached out to your BBB to help warn consumers about this new change, and what to look out for so you don't get scammed by a "collection agent."
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