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Find a Location

P & J Custom Window Coverings has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforP & J Custom Window Coverings

    Window Coverings
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/19/2004

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We specialize in installing custom shutters, blinds, and shades in the Greater Sacramento Metro Area, the Greater Bay Area, and California's Central Valley. Our merchandise is produced in house, assuring you quality and personalized care.

    Products & Services

    We specialize in installing custom shutters, blinds, and shades in the Greater Sacramento Metro Area, the Greater Bay Area, and California's Central Valley. Our merchandise is produced in house, assuring you quality and personalized care.

    Business Details

    Headquarters
    4714 E Home Ave, Fresno, CA 93703-4509
    BBB File Opened:
    12/27/2001
    Years in Business:
    22
    Business Started:
    6/1/2001
    Business Incorporated:
    4/29/2004
    Accredited Since:
    11/19/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 842878 for this business, issued by Contractors State License Board. The expiration date of this license is 7/31/2024.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • West Coast Coverings, Inc.
    Business Management
    • Mr. Matt Carlton, Owner
    Contact Information

    Principal

    • Mr. Matt Carlton, Owner

    Customer Contact

    • Mr. Matt Carlton, Owner
    Additional Contact Information

    Fax Numbers

    • (559) 252-0486
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    In early April I received an estimate from P& J Custom Window Coverings and based on the quality and integrity of the product purchased shutters for my entire home. Three months later on July 7, ***************************** tow with merchandise that was literally being snapped together like Legos comprised of what felt like cheap workmanship and poor quality materials. The two frames assembled were snapped together and light permeated through the seams. Right away I could tell that it wasn't sturdy or of the same quality of the samples demonstrated. I completed a purchase of 16 shutters for $7000.00n in April and paid for one additional shutter in June for $240.00. I paid my balances off on the day of the orders and would like all my money refunded,.Purchasing shutters was based on the quality of the product, its durability and composition. This company failed in all those aspects. I've contacted my credit card company a d ha e filed a billing dispute but this business establishment is trying to dodge the bullet and not take responsibility. What they brought to my home was poorly made and of cheap quality. Unfortunately, I had to fi.e a police report for intimidation and harrasment from the actual owner. Shameful when an adult businessman behaves so ruthlessly and unethically
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

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