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            Business ProfileFidelis Elite Systems

            Water Purification Equipment
            BBB accredited business

            Contact Information

            560 Birch St STE 6

            Lake Elsinore, CA 92530-2726

            Visit Website
            (877) 820-1971

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            Customer Reviews

            4.17/5

            Average of 111 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            36 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 4/7/2016

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            At Fidelis Elite Systems, we aim to provide the highest level of service and the cleanest, softest water on the market.

            Products & Services

            Reverse Osmosis Systems, Multi-Stage Refinement, Salt-Free Refinement

            Business Details

            Location of This Business
            560 Birch St STE 6, Lake Elsinore, CA 92530-2726
            Years in Business:
            13
            Business Started:
            2/1/2011
            Business Started Locally:
            2/1/2011
            Business Incorporated:
            8/2/2011
            Accredited Since:
            4/7/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 981391 for this business, issued by Contractors State License Board. The expiration date of this license is 2/28/2025.

            These agencies may include:

            Contractors State License Board

            9821 Business Park Dr

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Mica Water, Inc.
            Business Management
            • Mr. Dan Stoica, President
            Contact Information

            Principal

            • Mr. Dan Stoica, President
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            36 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I was supposed to have my water filtration system serviced I paid 180 dollars for new filters and to have them installed while the technician was here he ran a check on my water and said they are still good and do not need to be changed I would be able to contact them the next Year to install them since I have paid for the parts and service while he was here I had him check on how they ran my electric plug through the wall and into a plug in the bedroom he said that was common so I left it at that since no service was done he told me to contact the company in a year for service now I'm contacting the company and they are saying the technician did change my filters and I need to pay another service fee I have the new filters still sitting in my home please help me resolve this issue ever since I paid for my system in full I have been getting the run around I need help resolving this issue please.
            Read More
            Read 35 More Complaints

            Customer Reviews

            111 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Juan C

            02/07/2024

            These people keep harassing me, calling me every other day. As soo as I tell them, I am not interested they become rude, and they want me to give them my business when they show their rudeness before we even do business. Then 5 or 10 minutes later, another jerk from the same company will call me and repeat the process.

            Fidelis Elite Systems Response

            02/13/2024

            I am sorry about the inconvenience. We've removed your number from our database.
            Read 110 More Customer Reviews

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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