BBB Accredited Business Profile

Renogy

(800) 330-8678

Renogy

7 years in business
2775 E Philadelphia St
Ontario, CA 91761-8547
Additional Email Addresses
  • onlinestore@renogy.com
  • customerservice@renogy.com
  • techsupport@renogy.com
  • sales@renogy.com
Additional Website Addresses
BBB File Opened: 01/16/2014
Business Started: 03/01/2010
Business Started Locally: 03/01/2010
Business Incorporated: 07/29/2013 in CA
Type of Entity
Corporation
Business Management
  • Mr. Adam Lanuza, Supervisor
  • Ms. Yi Li, President
Business Category
  • Solar Energy Equipment
  • Solar Energy Equipment Dealers
  • Solar Energy Products
  • Solar Energy Parts

Products & Services
Renogy specializes in solar products, specifically solar panels (available in monocrystalline and polycrystalline, ranging from 10W-300W). We also offer other solar system components as well as custom and designed DIY kits for varying applications.
Alternate Business Names
  • RNG Group, Inc.
Methods of Payment
  • Credit Cards
    Cash
    Check
Refund & Exchange Policy: 
At Renogy, we would like to make sure your shopping experience is unsurpassed, even for a return. We realize that for whatever reason, you may decide to return your purchase. If you decide to return your purchase, Renogy will allow for a refund within 30 days of receiving the order. Any return submitted for a refund will be subject to a 10% restocking fee and shipping costs. Anything outside of this policy requires special authorization. In the case of product modification, Renogy will not accept your return as it voids our warranty policy. If you send us a modified product for refund, the product will be returned to you at your expense. Products sent to us with missing components are also subject to a 10% fee per missing component.

Please Note: Renogy will waive the 10% restocking fee and pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product, or extra product you had not ordered. For any other reasons, customers are responsible for shipping and restocking fees.
BBB accredited business

A+

Overview

Renogy is a renewable energy company that provides the public with affordable, solar solutions. We offer individual components, DIY kits for on-grid and off-grid applications, and camping accessories. We also size custom systems to meet consumer need

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Renogy

Renogy

BBB ACCREDITATION SINCE 01/31/2014

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