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Find a Location

Alpha Materials, Inc. has 1 locations, listed below.

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    Business ProfileforAlpha Materials, Inc.

    Ready Mixed Concrete
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2006

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6170 20th St, Riverside, CA 92509-2031
    Years in Business:
    22
    Business Started:
    9/20/2001
    Business Incorporated:
    9/20/2001
    Accredited Since:
    5/1/2006
    Type of Entity:
    Corporation
    Business Management
    • Mr. Brian Oaks, President
    Contact Information

    Principal

    • Mr. Brian Oaks, President

    Customer Contact

    • Mr. Brian Oaks, President
    Additional Contact Information

    Fax Numbers

    • (951) 275-8922
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    07/31/2021 I had a concrete delivery in my property by Alpha Materials, after job was completed that day i paid Mr. ****** ****** (who was the one that gave me the estimate and did all the work), cash and a he gave me a receipt for the amount of $ 4000.00 for the completed job in full. On 09/20/21 I received a demand letter from Alpha Material saying that the concrete material who was ordered by a person whom I had never heard before. according to alpha Materials they tried to cover cost with two credit cards this person provided to pay and got denied and so they decided to go after me to pay, i never ordered directly from them i did not even knew them until i received the letter, the next very day I spoke with Mrs ****** ****** from Alpha Material asking for more time because i was not aware of this situation and I needed time to understand what was going on and they simply ignored my petition, I did not understand why I was being charged when i paid the job including materials this law in California was new to me and i was unfortunately unware until now. in 11/18/21 I received another demand letter to make a payment by 12/02/21 if not a lawsuit may be initiated , 12/01/21 i went to her office and paid the balance of $ 2153.00 , I may be wrong but the way i understood the civil law 8480, alpha material needs to send a Preliminary notice in 20 days and they can record a lien in my house in the period of 90 days, if a lien has not perfect filing this can be void, i believe Alpha Materials time line on filling paperwork surpassed the 90 days requirements. i am attaching a copy of the documents Alpha Materials sent me so you may look at the dates and hopefully help me resolve my case
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sergio G.

    1 star

    02/03/2022

    One of their trucks had rocks flying out and it hit my car’s windshield. Four cracks in my windshield. I called them twice and left voicemails asking them what I needed to do to have them fix my windshield. No response in over a week. I finally went to the office to talk to person in charge of incidents and they weren’t there. Receptionist told me to file a claim through my insurance and Sales Manager told me that they are protected in the state of California and don’t have to pay for my windshield. They hide behind saying they aren’t at fault for causing direct damage to vehicles no matter what. Completely negligent of this company!

    Alpha Materials, Inc. Response

    02/04/2022

    We did receive 2 voicemails from Claimant and were in the process of investigating his claim. Claimant claims rocks were flying out of the truck. Rocks are too heavy to fly out of truck. The trucks are also protected with side guards so that material can’t exit the truck. Claimant came into our office demanding to talk to someone and when he was told there wasn’t anyone in management present for him to talk to he began yelling profanities calling our office staff names. Claimant had no identification on the truck, no license plate or truck number. At this time, we asked Claimant to turn it into his insurance company as there wasn’t enough information for us to process his claim. He was then asked to leave. While he was leaving, he continued to yell profanities and making threats.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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