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Find a Location

Mountain View Chevrolet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mountain View Chevrolet

      1079 W Foothill Blvd Upland, CA 91786-3731

      BBB Accredited Business
    • Mountain View Chevrolet

      PO Box 758 Upland, CA 91785-0758

      BBB Accredited Business

    Business ProfileforMountain View Chevrolet

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/29/1988

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mountain View Chevrolet has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mountain View Chevrolet

        1079 W Foothill Blvd Upland, CA 91786-3731

        BBB Accredited Business
      • Mountain View Chevrolet

        PO Box 758 Upland, CA 91785-0758

        BBB Accredited Business
      Location of This Business
      1079 W Foothill Blvd, Upland, CA 91786-3731
      Years in Business:
      23
      Business Started:
      3/8/2001
      Business Incorporated:
      3/8/2001
      Accredited Since:
      11/29/1988
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 52509 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 3/31/2025.

      These agencies may include:

      DMV - Occupational Licensing Branch

      PO Box 932342

      Sacramento CA 94232

      (916) 229-3127

      http://www.dca.ca.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Mountain View Chevrolet, Inc.
      Business Management
      • Mr. Nick Cacucciolo, General Manager
      Contact Information

      Principal

      • Mr. Nick Cacucciolo, General Manager
      Additional Contact Information

      Fax Numbers

      • (909) 932-0057
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/22/2023

      Complaint Type:
      Order Issues
      Status:
      Resolved
      Mountain View Chevrolet stole my identity. Not only did they steal my identity, but they unjustly enriched themselves at my expense. Meanwhile I went through the emotional pain and suffering caused by their crimes. They ignored me when I tried to bring these unjust acts to their attention. Now I am at their mercy and teetering on financial ruin behind their criminal actions. I am not asking for any special treatment. I am just asking for my rights to be restored as outlined by Congress in the Truth and Lending Act. Accident Insurance for the Vehicle was supposed to be included in the finance charge by Mountain View Chevrolet. This is not my personal preference or something I was promised by the dealer. This is Federal Law as outlined in 12 CFR Part 1026.4(b)5 and 15 U.S. Code § 1605. The fact that this wasn’t included in the contract constitutes Identity Theft yet again. Mountain View Chevrolet violated federal law when they required and took a down payment on the vehicle from me. Congress enacted the Truth and Lending Act to protect consumers from businesses like Mountain View Chevrolet who willfully violate 15 U.S. Code § 1662(b) and take down payments which are not required to finance any vehicle. Not only are they not required. But they are illegal, because a consumer credit transaction must be all credit. If it isn’t all credit it must be done in all cash. You cannot commingle the two. This is the law Congress wrote, not my personal opinion. Mountain View Chevrolet intentionally misrepresented the Finance charge on my Vehicle. The definition of a Finance Charge is the sum of all Charges. So if the total sales price of my Vehicle was over $80,000 - then how could the finance charge be merely $16,000? The answer is that it cannot be unless Identity Theft and fraud is taking place. With a mistake that big and all of the other fraudulent actions that took place during this transaction, I am left only to believe this was Identity Theft taking place.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kevin S.

      1 star

      12/13/2022

      I had a 9am appointment. The appointment was to diagnose. My expectation when making an appointment is that my vehicle is seen on or about the time of the appointment. Instead I get told it will in all likelihood not even be seen today. To that I ask what is the point in making an appointment? I had even called ahead of time to see what they meant by appointment. I was told they may not be able to see it right at 9 but within about a half hour. That seemed reasonable to me. This place is roughly 25 miles from my home. You can imagine how upset I was when I was informed how they wasted my time and my gas. I was furious. Told the the guy to move as he was standing between me and my truck. He was like oh you mean excuse me. When I spoke to the manager he was attempting to be helpful but I was pissed. I asked him why they make appointments that they had no intentions of keeping. He said that's not how it works at an auto shop. If that is not how it works, making appointments so that your car is seen at that time, then what is the point? It ended with me cussing at him mostly because I was ticked off at having driven there with an appointment that they had no intention of keeping. Look I spoke to many places before landing on this one. Mountain View baited me with the option to make an appointment. I wasted over an hour driving there and back about 50 miles. I attempted to be honest in regards to my own behavior. Also the manager was all upset because I used foul language and he thought that was not respectful. Guess what else is not respectful, not honoring your appointments. Having a customer drive 25 miles one way so 50 in total mileage not to mention the time spent driving there and back. That is also disrespectful. I have no regrets about my actions with them.

      Local BBB

      BBB Serving Central California & Inland Empire Counties

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