Business ProfileforClawson Honda of Fresno

We recently purchased a brand new 2022 Honda Civic EX-L from this dealership. Now, keep in mind that my family had bought two new vehicles from them over the span of 10 years. The 2022 would be our third, and with good credit we would NOT even need to put a down payment, but this is where my complaints is about. The practice and tactics of the Finance Manager or agent that we dealt with was terrible. 1) He was insisting on having us make a down payment, even to a point of insulting us. 2) He said we had to buy all these (optional services) that when I looked after we signed the contract was only optional, and it even said in the contract that they are optional, e.i. GAP Insurance, ELO Tracker, etc. We told him that we didn’t want any of these services and the insult continued, but they were very subtle insults. 3) The Sale Manager said that he will give us a 3.9% APR on the finance but when we were usher to the Finance Manager he flip everything. It was like what we were told on the sale floor was a different deal than we expected. I learned that the consumers has a responsibility as well, we should not buy from a dealership that has this sale practices and tactics. They even marked up their vehicles up to $9,000 to $10,000. When MSRP suggest otherwise. I will say this much that, Toyota of Clovis did not use this practice or mark up their vehicles. I would rather pay $44,000 for a TRD Tacoma vs $44,000 for a Honda Civic. In conclusion, as a consumer I bare half the responsibility because I should have told the Finance Manager to go pound sand. If you can learn from this is know you have power as a consumer and a customer. Don’t trust dealership, especially Clawson Honda (my father trusted the Sale Manager, so I followed). It seem like American businesses are leaning towards this kind of practices to make money which ultimately will hurt the economy, consumers, and America. Thank you for your time. Reference: ******* ***** ********** Act