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Find a Location

Golden Eagle Moving, LLC has 1 locations, listed below.

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    Business ProfileforGolden Eagle Moving, LLC

    Moving and Storage Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/28/1982

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers moving and storage services.

    Business Details

    Location of This Business
    1450 N Benson Ave, Upland, CA 91786-2165
    Years in Business:
    43
    Business Started:
    1/1/1981
    Business Incorporated:
    1/1/1991
    Accredited Since:
    8/28/1982
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MTR0191570 for this business, issued by Public Utilities Commission. The expiration date of this license is 9/18/2025.

    These agencies may include:

    Public Utilities Commission

    505 Van Ness Ave

    San Francisco CA 94102

    (800) 755-1447

    http://www.cpuc.ca.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Golden Eagle Moving Services
    Business Management
    • Ms. Mindy Sanhamel, Director of Administration
    Contact Information

    Principal

    • Ms. Mindy Sanhamel, Director of Administration

    Customer Contact

    • Ms. Mindy Sanhamel, Director of Administration
    Additional Contact Information

    Fax Numbers

    • (909) 949-8037
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    During our move from California to Florida numerous items were stolen or mysteriously came up "Missing" from our personal belongings numerous items were damaged and an overall lack of professionalism was exercised during this move. 2 firesafes containing family heirlooms, personal jewelry, family documents and sports memorabilia, personal items of apparel including shoes, vests and shirts. A hard rifle case containing a shotgun and .22 caliber rifle. Original paperwork and documentation was falsely filled out stating most ever piece of furniture we shipped was either damaged, scratched or badly worn. This was far from the original condition of our furniture. The manifest falsely stated my gun case contained a "BB" gun? I don't even own a BB gun. The original sales correspondence / pitch indicated our belongings would ship direct from our home to our new home. Instead our belongings were stuffed into a too small "Shuttle" ferried to a warehouse, offloaded, rummaged through stolen from, then loaded onto a cross country rig, brought to Florida, then offloaded to another "Shuttle" and brought to our new home Some of the items are absolutely irreplaceable and the overall move was performed with gross negligence.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marc F.

    1 star

    12/04/2023

    Very poor experience with *******************. They arrived late and estimated our move would take 7, maybe 8 hours. Instead it took the movers over 5 hours just to unload our house.After packing up our house, the movers took a 1 hour lunch, that was in addition to the travel time between hy houses. It then took them another 6 hours to unload the truck and move our things into my house. During this time, they also asked to take another break to "go get sodas." They finally finished the entire 12 hours later. Please keep in mind that there were 4 movers and we moved from a 3 BR house to a 4 BR house that is @2200 sf. It appeared as if the movers were trying to "milk" hours so that they would be paid more. I complained to the company and told them I wasn't paying over the the time they had originally estimated and they obliged. Golden Eagle was very unprofessional and not courteous at all. When I told them we had things missing, they said that their internal review found that everything was taken off of the truck. What would you expect someone to say who had stolen items?We will never use this company again and everyone else who considers using them should steer clear and far away as possible.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

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